Customer Relations Assistant

The job info is proven beneath. Please click on on the hyperlinks to see full particulars.

About us: Lodging Providers present a house to over 5600 college students dwelling inside our portfolio and in nominated properties. This function will assist ship a top quality service inside a customer-focused surroundings which operates 24/7/365.  

Our devoted upkeep workforce present a quick pleasant and efficient service for the scholars.

In all our actions, we’re pushed by a tradition of steady enchancment, implementing enhancements to our service supply to allow an distinctive workers and scholar expertise.

About you: As a Buyer Relations Assistant-Upkeep Operations Coordinator, you may be working as a part of a workforce to supply administrative and clerical service with particular features inside upkeep workforce, together with the elevating of works requests, responding to college students emails, notifying college students of works, working from varied techniques to supply stories, producing buy orders to contractors. 

You’re an skilled administrator, with wonderful IT abilities and may use quite a lot of MS packages.  You’re a robust communicator and may convey info in a transparent means over the phone, over e mail and face-to-face.  You’re organised and have expertise of working with confidential info.

The place is that this function based mostly?

This put up is predominately based mostly at our vigorous Frenchay campus the place we’ve invested within the newest amenities and assets to offer each our workers and college students entry to every part they should succeed.

Journey to different campuses and nominated lodging buildings can be mandatory.

Why UWE Bristol?

We’re one of many largest suppliers of Larger Schooling within the South West with 36,000 college students and 4,200 workers from proper throughout the globe. Based mostly in Bristol , one of many UK’s most fun and forward-thinking cities, we’re regionally embedded and globally related, with a longtime community of employer and tutorial companions.

Along with progressive pay charges, we provide a variety of worker advantages together with beneficiant annual depart and pension schemes in addition to alternatives for coaching and private improvement.

Add your individuality to ours

UWE Bristol recognises the facility of a very numerous college neighborhood .

We’re proud to be a part of a vibrant, multicultural metropolis that celebrates variety, we’re at all times searching for gifted individuals from all backgrounds to affix us. Our persons are our energy, and variety enhances our creativity and results in higher decision-making and problem-solving. Carry your expertise and ambition to our rising neighborhood and end up in a stimulating and supportive surroundings the place you’ll thrive.

We significantly encourage purposes from Black, Asian, A number of Heritage or Different Minority Ethnic and (fe)male candidates as we’re at present under-represented in these areas inside UWE Bristol, nevertheless all appointments are made strictly on particular person benefit.

Additional info

If you want a casual dialogue about this chance, please contact Chris Shellard on on 0117 3281426 or e mail [email protected] .

This can be a full-time, everlasting put up, working 37 hours per week.

The postholder are required to be out there to work, a blended shift of other hours 7.30 to fifteen:30 10:00 to 18:30 Monday to Friday, additionally each different Saturday particulars can be confirmed at interview.

Weekend working can be required in respect of the primary departure and arrival occasions (Welcome Weekend), Summer time flip round and varied advertising occasions (Open Days and Applicant days).  Prior discover can be given.

This put up just isn’t out there on a job share foundation.

The College’s regular observe is that new appointments can be made at the start line of the grade.

This put up requires primary DBS clearance.

We’re unable to supply sponsorship for this function underneath the Dwelling Workplace Expert Employee visa route. As we’re unable to sponsor anybody requiring a visa for this function candidates should due to this fact have the ability to present their very own proper to work within the UK.

Must you be shortlisted you may be requested to supply your proper to work paperwork at your interview. Please consult with the Dwelling Workplace Proper to Work Guidelines which supplies particulars of which paperwork are acceptable.