Customer Relations Assistant

The job info is proven beneath. Please click on on the hyperlinks to see full particulars.

About us: Lodging Companies present a house to over 5600 college students dwelling inside our portfolio and in nominated properties. This position will assist ship a top quality service inside a customer-focused atmosphere which operates 24/7/365.  

Our devoted workforce of workers present help and signposting on all kinds of emotional and sensible points, from points dwelling with others, behaviour administration, homesickness, basic wellbeing, engagement with significant social exercise and connecting college students to the companies supplied by the broader College. 

In all our actions, we’re pushed by a tradition of steady enchancment, implementing enhancements to our service supply to allow an distinctive workers and pupil expertise.

About you:

You can be working as a part of a workforce to offer administrative and clerical service with particular capabilities inside residential lettings, together with the allocation and operation of College managed Lodging, giving recommendation on monetary and contractual issues. 

The place is that this position primarily based?

This put up is predominantly primarily based at Frenchay, nonetheless journey to different campuses and nominated lodging buildings shall be essential.

The put up relies at our full of life Frenchay campus the place we have now invested within the newest amenities and sources to offer each our workers and college students entry to all the things they should succeed – whereas we proceed to develop unbelievable new amenities  to boost our provide even additional.

The campus has glorious transport hyperlinks ; we’re inside strolling distance of two practice stations , our bus terminus connects us to the native bus and metrobus community and we even have a spread of biking and altering amenities

Why UWE Bristol?

We’re one of many largest suppliers of Greater Training within the South West with 36,000 college students and 4,200 workers from proper throughout the globe.  Based mostly in Bristol , one of many UK’s most enjoyable and forward-thinking cities, we’re regionally embedded and globally linked, with a longtime community of employer and educational companions.

Along with progressive pay charges, we provide a variety of worker advantages together with beneficiant annual go away and pension schemes in addition to alternatives for coaching and private growth.

UWE Bristol recognises the ability of a very various college neighborhood .

We’re proud to be a part of a vibrant, multicultural metropolis that celebrates range, we’re all the time on the lookout for gifted individuals from all backgrounds to affix us. Our individuals are our power, and variety enhances our creativity and results in higher decision-making and problem-solving. Deliver your expertise and ambition to our rising neighborhood and end up in a stimulating and supportive atmosphere the place you’ll thrive.

We notably encourage purposes from Black, Asian, A number of Heritage or Different Minority Ethnic candidates as we’re at the moment under-represented in these areas inside UWE Bristol, nonetheless all appointments are made strictly on particular person advantage.

Additional info

If you want an off-the-cuff dialogue about this chance, please contact Tracy Talboys on 0117 328 3601or e-mail: Tracy [email protected]

It is a full-time, fixed-term for a 12 months (or earliest return of postholder), working 37 hours per week.

The postholder is required to be accessible to work out of ordinary workplace hours working a minimal of 1 night through the week till 19:00.

Weekend working shall be required in respect of the primary departure and arrival occasions (Welcome Weekend), Summer time flip round and varied advertising occasions (Open Days and Applicant days).  Prior discover shall be given.

As a Incapacity Assured employer, we welcome purposes from those that establish as having a incapacity.

UWE Bristol is a campus-based College and it’s important to our success and the supply of an excellent expertise for our college students that our campuses are dynamic and vibrant locations to study and spend time. This position is subsequently campus primarily based for all your time.

We’re unable to offer sponsorship for this position underneath the Residence Workplace Expert Employee visa route. As we’re unable to sponsor anybody requiring a visa for this position candidates should subsequently have the ability to present their very own proper to work within the UK.

Must you be shortlisted you’ll be requested to offer your proper to work paperwork at your interview. Please confer with the Residence Workplace Proper to Work Guidelines which offers particulars of which paperwork are acceptable.

Please be aware that UWE doesn’t cowl any visa or well being surcharge prices.