Customer Service Advisor

Enrolled in a level searching for program at UNM, Enrolled at the least half-time (6 hours) at UNM for fall and spring semesters (Audit hours don’t rely), and if Work Research, you will need to meet Passable Tutorial Progress.

• Candidate ought to have prior expertise with customer support and demonstrates the skills in delivering excessive degree of customer support with every interplay.
• Wonderful communication abilities: Candidate should display robust communication abilities, each verbal and written, to successfully talk with all prospects, workers and fogeys by means of reside chat, inbound calls, and Groups immediate messaging.
• Robust interpersonal abilities: Candidate should have robust interpersonal abilities, dependable, self-starter, drawback solver, crucial thinker, to help prospects and need to assist others.
• Enthusiasm for studying new materials: Candidate display a willingness and eagerness to be taught and interpret new info and maintain up-to-date with the most recent developments and practices in Enrollment Administration.
• Buyer Providers: Candidate should display empathy, endurance, energetic listening, constructive perspective, and need to assist fellow college students and prospects obtain constructive outcomes.
• Good pc abilities: Candidate must be proficient in utilizing computer systems and numerous software program applications to carry out the mandatory job duties.

General, the best candidate for this job must be customer-focused,
have wonderful communication and interpersonal abilities, be an issue solver, a
workforce participant, skill to multi-task, and display a robust work ethic.

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Embrace: Resume and Cowl Letter that addresses most well-liked {qualifications} and 2023/2024 Work-Research Award.

The College of New Mexico is dedicated to hiring and retaining a various workforce. We’re an Equal Alternative Employer, making selections with out regard to race, coloration, faith, intercourse, sexual orientation, gender id, nationwide origin, age, veteran standing, incapacity, or any different protected class.