Customer Service Associate in Frederick, Colorado

The Customer Service Associate (CSA) is responsible for creating a
positive first impression, exhibiting excellent customer service, and
promoting a pleasing experience for Salud patients. The CSA approaches
his/her tasks in a team-based care fashion that supports patients and their
families in self-management, self-efficacy, and behavior change.

We offer:
Starting Wage – $19.00 to $21.00 per hour
Monday to Friday – 8 am to 5 pm
Evening hours may occasionally be required

Comprehensive Benefits Package includes:
Medical (Includes Free Medical Services at All Salud Facilities)
Dental (Employee Discounts at All Salud Dental Facilities)
Vision
Flexible Spending Accounts
Basic Life and AD&D
Supplemental Life and AD&D
Short-Term & Long-Term Disability
Accident & Critical Illness Insurance and Employee Assistance Program
Generous vacation accrual
10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
8 Paid accrued Sick Days per year

Our Mission is to provide a quality, integrated healthcare home to the
communities we serve

About our Clinic:
Our medical practice is quite lively. We treat our patients with the utmost
respect and concern for their physical, emotional, and mental well-being
while instilling a fun and vibrant atmosphere bringing smiles to all who enter
our doors. A positive attitude brings joy to the healing journey.

A Day in the Life of a Customer Service Associate (CSA) with Salud:
Your genuine spirit of caring welcomes patients as the first step prior to
seeing the Doctor, NP, or PA. You may serve as a greeter, front desk
receptionist, and/or cashier. You will welcome all patients to Salud and
checks them in for all appointment types, checking patients out at the end
of an appointment. Make reminder calls, answer questions, manage patient
complaints and so much more to ensure a positive experience for all of our
patients.

Qualifications
Minimum Requirements

Education:
Graduation from an accredited high school or GED is required

Experience:
One year of front desk/customer service experience in a medical setting
preferred

Knowledge, Skills, and Abilities:
Bilingual English/Spanish preferred
Must work well with the other patient care team members
Ability to communicate clearly and appropriately with patients
Professionalism and a positive attitude
Proficient in Elementary Math
Ability to learn and implement complex policies and procedures
Reading comprehension and writing skills
Keyboarding and word processing skills
One year of clerical office experience preferred
Familiarity with medical/dental terminology preferred
Sensitivity to the low-income and ethnic minority community
Willingness to become proficient in the use of telephone, fax, copier,
email, and electronic health record-keeping
Ability to read, understand, and follow oral and written instructions
Ability to work evening or weekend hours
Ability to work under stress… for full information follow application link.