Customer Service Associate in West Columbia, South Carolina

Description:

The Customer Service Associate is responsible for answering customer inquires at an industrial hardware company. The individual will work at the counter and greet customers as they come in the building.

Responsibilities:

• Answer general phone line and direct calls to other parts of office as needed

• Responsible for order processing of all orders, in person and over the phone

• Billing orders and applying payment for customers

• Administrative duties for front of house

• Tracking orders

Additional Skills & Qualifications:

• Must have 2+ years of in-person customer service experience, experience in an industrial retail setting or construction highly desired

• Must have 2+ years of office administrative experience

• Order processing experience strongly preferred

• Must have experience working with purchase orders or ordering parts/equipment

  About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.