Customer Service in Grand Prairie, Texas

Description

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a professional and timely manner

• Provide accurate information about products, services, and company policies

• Resolve customer issues or concerns in a courteous and efficient manner

• Maintain customer records and update account information as needed

• Process orders, returns, and exchanges in a fast and accurate manner

• Handle customer complaints and escalate issues to supervisors when necessary

• Collaborate with other departments to ensure customer satisfaction

• Track and report on customer feedback and service issues

  Requirements

Qualifications:

• High school diploma or equivalent (Associate’s degree preferred)

• Previous experience in customer service or related fields is a plus

• Excellent communication skills (both written and verbal)

• Strong problem-solving skills and the ability to think on your feet

• Ability to work in a fast-paced environment while maintaining attention to detail

• Proficiency with customer service software, CRM systems, and Microsoft Office

• Strong interpersonal skills and the ability to build positive relationships with customers

• Ability to work independently and as part of a team

• A friendly and positive attitude

  TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .