Customer Service Manager – Regina South

Canadian Tire -

Full job description

Are you prepared to affix Canada’s most-shopped normal merchandise retailer, with over 500 shops from coast to coast?

Canadian Tire gives prospects a novel mixture of services and products by means of three specialty classes by which the group is the market chief – automotive components, equipment and repair; sports activities and leisure merchandise; and residential merchandise.

Canadian Tire gives aggressive compensation packages together with; advantages, potential for revenue sharing, in depth coaching, and profession alternatives from inside and throughout the nation on the Canadian Tire Retail shops.

The Buyer Service Consultant works straight with prospects and workers, dealing with inquiries, product returns, exchanges and gross sales transactions effectively and professionally. Customer support and computerized money register proficiency is important for achievement on this place to boost the shopper expertise.

Foremost Tasks and Duties:
Responds to and handles a number of buyer inquiries, requests and considerations in a well timed method, over the telephone and in particular person.

Processes returns and exchanges utilizing the computerized system and buyer purchases effectively, following standardized procedures.

Offers with difficult conditions and battle decision in knowledgeable method.

Operates money register, laptop, fax machine, printer and digital funds terminals, and enters all related coding in Canadian Tire methods.

Gives bulletins professionally by means of a public-address system.

Follows established insurance policies and procedures on returns and rain checks.

Maintains merchandise across the customer support space and ensures that retail fundamentals are executed effectively.

Precisely verifies merchandise portions, descriptions and worth.

Balances money and is conscious of amount of money available.

Extremely approachable, customer-oriented particular person who thrives in providing distinctive service to prospects.

Robust perception within the Canadian Tire Values of honesty, integrity, and respect.

Efficient written and oral communication abilities.

Capacity to finish element oriented retail duties in line with directions and to reveal duty for outcomes.

Capacity to work in a crew setting that gives help and assist to co-workers to attain frequent targets.

Capacity to resolve retail and/or buyer points.

Capacity to multitask, adapt and address difficult and altering conditions.

Constructive angle, punctuality, and stable work ethic.

Extra concerning the place:
Potential Profession Alternatives

Subsequent ranges: Merchandiser, Cashier Supervisor, and Division Supervisor.

Bodily Calls for and Working Situations

Standing/strolling for 8 hours.

Lifting and/or carrying of merchandise objects, as required, on a daily, frequent and unassisted foundation. Merchandise objects could fluctuate in weight from “mild” to “heavy”.

Our providing consists of:
Aggressive compensation and profit package deal

Potential for Revenue Sharing

Worker Procuring Reductions

Versatile work hours

Studying and Growth alternatives


Reward and Recognition Program

A tradition of efficiency & accountability

A supportive and constructive crew setting

Background Test Necessities:
As a situation of employment, this place could also be topic to the profitable completion of the next pre-employment circumstances:

Employment Verification

We thank all candidates for his or her curiosity; nevertheless solely these candidates chosen for an interview will probably be contacted.

Excessive-Faculty or Equal

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