Customer Service Professional with Croatian Customer Service Professional with Croatian

About Us

???? Join our team at Foundever! ????

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

???? Customer Service Professional with Croatian????

Location: Poland

Your daily tasks: 

✅ Providing the highest level of customer service (Chat/E-mail/Phone); 

✅ Answering incoming calls and meeting targets set by the customer and management; 

✅ Following company policies and procedures, ensuring quality; 

What do we expect from you? 

???? Language: Proficiency in Croatian (C2/native) and English (B2)

???? Experience: Cool if you have experience in medical project 

???? Technology: Knowledge of MS Office and developed computer skills; 

???? Personality: Motivated and enthusiastic. 

Advantages will be: 

???? Ability to prioritize and plan; 

???? Independence AND ability to work with minimal supervision; 

???? Ability to solve problems; 

???? Attention to detail; 

???? Sales skills; 

???? Soft skills. 

Working conditions: 

???? Type of contract you choose yourself (freelance contract for students or employment contract); 

???? Basic salary + bonuses; 

???? Work environment: Fully remote across Poland

What else should you know? 

???? Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children’s Day, etc.); 

???? We offer private Medicover insurance; 

???? Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

???? Professional development through training and cross-location cooperation at the international level.

Company Overview:

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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