Customer Service Professional with Czech and Slovak Customer Service Professional with Czech and Slovak

About us

???? Join our team at Foundever! ????

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

???? Customer Service Specialist with Czech and Slovak ????

Fully remote work mode from Poland.

Your daily tasks:

✅ Providing the highest level of customer service (contact with clients via phone and e-mails);

✅ Meeting targets set by the client and management;

✅ Following company policies and procedures, ensuring quality;

✅ Performing daily tasks in an efficient and timely manner;

What do we expect from you?

???? Language: Proficiency in Czech (native level) and advanced knowledge of English (B2 level);

???? Experience: Customer Service experience is a must, great if you have experience in technology focused roles;

???? Technology: Knowledge of MS Office and developed computer skills;

???? Personality: Motivated, enthusiastic.

Advantages will be:

???? Ability to prioritize and plan;

???? Independence AND ability to work with minimal supervision;

???? Tech savvy background, ability to solve problems, troubleshooting skills;

???? Attention to detail;

Working conditions:

???? Type of contract you choose yourself (freelance contract for students and employment contract for other employees);

???? Working from the comfort of your own home;

???? Day shifts from Monday to Friday only, no weekend shifts.

We offer:

???? Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children’s Day, etc.);

???? Private Medicover healthcare;

???? Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

???? Professional development through training and cross-location cooperation at the international level.

???? Don’t hesitate and apply now! ????

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