Customer Service Professional with Spanish Customer Service Professional with Spanish

About us

???? Join our team at Foundever! ???? 

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

???? Customer Service Specialist with Spanish and English???? 

Location: Warsaw

Your daily tasks:

✅ Providing the highest level of customer service (Chat/E-mail/Phone); 

✅ Answering incoming calls and meeting targets set by the Client and management; 

✅ Following company policies and procedures, ensuring quality; 

✅ Performing daily tasks in an efficient and timely manner; 

✅ Achieving quality goals for calls and customer satisfaction. 

What do we expect from you?

???? Language: Proficiency in Spanish (C1) and English (C1); 

???? Experience: Customer Service experience is mandatory, cool if you have experience in sales; 

???? Technology: Knowledge of MS Office and developed computer skills; 

???? Personality: Motivated and enthusiastic;

Advantages will be:

???? Ability to prioritize and plan; 

???? Independence AND ability to work with minimal supervision; 

???? Ability to solve problems; 

???? Attention to detail; 

???? Sales skills; 

???? Soft skills. 

Working conditions:

???? Type of contract you choose yourself (freelance contract for students or employment contract); 

???? Basic salary + bonuses; 

???? Ability to work remotely after probation period.

What else should you know?

???? Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children’s Day, etc.); 

???? We offer private Medicover healthcare; 

???? Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

???? Professional development through training and cross-location cooperation at the international level. 

Company Overview:

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

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