Customer Service Representative – 100% Onsite Tulsa in Tulsa, Oklahoma

Description We are offering a permanent employment opportunity for a Customer Service Representative who will be based 100% Onsite in Tulsa, Oklahoma. The chosen candidate will be a key part of our team, handling an array of tasks related to customer service and data management. This role is essential to ensuring efficient operations within our industry.

Responsibilities:

• Efficiently and accurately handle customer credit applications

• Maintain and update customer credit records regularly

• Resolve customer inquiries, complaints, and concerns through active listening and effective de-escalation techniques

• Collaborate with global departments to address customer requests and deliver effective solutions

• Guide and support customers on billing inquiries, service complaints, and general assistance needs

• Consistently meet or exceed performance and quality standards in customer interactions

• Utilize Microsoft Excel and Word for data entry and email correspondence

• Efficiently manage inbound and outbound calls, and schedule appointments as necessary

• Assist customers in selecting their needs while recommending products that enhance their overall experience

• Monitor customer accounts and take appropriate action when necessary. Requirements • Proficiency in answering inbound calls is required.

• Previous experience in a call center customer service role is a must.

• Superior customer service skills are necessary.

• Ability to accurately perform data entry tasks.

• Experience with email correspondence is essential.

• Familiarity with both inbound and outbound calls is necessary.

• Proficiency in Microsoft Excel is required.

• Proficiency in Microsoft Word is required.

• Experience with order entry is a must.

• Ability to effectively schedule appointments is necessary. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .