Customer Service Representative – 12/9 REMOTE in Cypress, California

Job Description

Insight Global is seeking a highly motivated and customer-focused Customer Service Representative to join our team. A successful candidate will have excellent communication and interpersonal skills and be able to maintain a calm and professional demeanor under pressure.

In this role, you will be responsible for answering incoming calls from customers who have questions about account balances, card activation, application status, Treasury guidelines and regulations, and internal procedures. You will also work to resolve customer issues quickly and efficiently. If you are a professional and customer-focused individual with a strong personality and work ethic, we encourage you to apply. This role role is offering $20/hr.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

-1+ year of Customer Service experience analyzing and solving customer’s problems, 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties.

-An education level of at least a High School Diploma or GED

-Available to work 40 hours per week anytime within the operating hours of 7am-7pm CST

-Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications.

-Proven experience and ability to work remotely. -Higher level of education null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.