CUSTOMER SERVICE REPRESENTATIVE – Flossmoor, IL in Chicago, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12238634

General Summary

As a Family Dollar Customer Service Representative you will be
responsible for providing exceptional service to our customers. Key
priorities include greeting customers, assisting them with selection of
merchandise, completing transactions, and answering questions regarding
the store and merchandise.

Principle Duties and Responsibilities:

Provides customer engagement in positive and approachable manner.
Assists in maintaining a clean, well-stocked store for customers during
their shopping experience.
Helps in the unloading of merchandise from delivery trucks, organizes
merchandise, and transports merchandise from stockroom to sales floor.
Independently stocks shelves and recovers merchandise in the store.
Accurately handles customer funds and processes transactions using the
POS system.
Remains constantly aware of customer activity to ensure a safe and
secure shopping environment.
Performs all other duties as assigned in order to maintain an effective
and profitable store operation.

Position Requirements:

Education:Prefer completion of high school or equivalent. Ability
to follow directives and interpret retail operational documents as
assigned.

Experience:Prefer experience working in retail, hotel, restaurant,
grocery or drug store environments.

Physical Requirements:Ability to regularly lift up to 40lbs. (and
occasionally, up to 55 lbs.) from floor level to above shoulder height;
must be able to meet demands of frequent walking, standing, stooping,
kneeling, climbing, pushing, pulling and repetitive lifting, with or
without reasonable accomodation.

Availability:Ability to work flexible, full-time schedule to
include days, evenings, weekends and holidays.

Skills and Competencies:Customer Focus, Developing Potential,
Results Driven, Strong Organizational Skills, Communication Skills,
Problem Solving/Decision Making, Job Knowledge and Relationship
Management.