Customer Service Representative – IMMEDIATE HIRE in Providence, Rhode Island

IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE NEEDED

OPPORTUNITY TO WORK FOR ONE OF THE LARGEST MEDICAL LOGISTICS COMPANIES IN THE AREA

FULL TIME

MONDAY – FRIDAY 830AM-530PM OR 9AM-6PM

PROVIDENCE, RI

$18/HR

Qualifications: FULL TRAINING PROVIDED

• 1 year of office experience in customer service or administration

• Microsoft Office proficient

• Excellent communication skills

Responsibilities:

• Answer all customer calls promptly and professionally.

• Enter order-processing information quickly and accurately.

• Ensure maintenance of manual order entry skills and supplies for use in the even of system failure.

• Recognize customers by name.

• Provide accurate service and pricing information

• Complete all inquiries regarding trace requests and communicate status to customer(s).

• Ensure customer satisfaction by handling all complaints and referring them internally for action.

Pay and Benefits

The pay range for this position is $17.50 – $17.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Providence,RI.

Application Deadline

This position is anticipated to close on Feb 21, 2025.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.