Customer Service Representative in Brandon, Vermont

This job was posted by https://www.vermontjoblink.com : For more
information, please see: https://www.vermontjoblink.com/jobs/1235697

As the first point of contact for our customers, the Customer Service
Representative is critical to Bar Harbor Bank & Trusts success.
Customer Service Representatives truly make a difference in our
customers lives by supporting them with their day to day financial needs
and building trusted relationships. We know our employees work hard, so
we strive to make sure youre supported, appreciated and rewarded for
your contributions. If you thrive in a fast-paced, collaborative and
engaging environment, consider our current, 40 hours per week
opening for a Customer Service Representative in our Brandon, Vermont
branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute
  toward the success of the company by recommending additional
  products and services.
• Recognize and seize opportunities to make referrals for loans,
  trusts, investments, insurance, and other exceptional services
  offered by the bank.
• Gain an understanding of the banking industry and begin to
  contribute toward meeting branch goals in a variety of categories,
  including deposits and loans.
• Build trusting relationships with individuals in the communities we
  serve.
• Be an active participant in, and advocate for, community growth and
  prosperity.
• Process transactions for customers in a prompt, efficient, courteous
  and professional manner.
• Provide exceptional customer service, reach effective resolutions,
  and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering
routine transactions, to include account opening. An interest and
experience in customer service and a working knowledge of Windows are
essential for this position.

We know companies with a strong culture and higher purpose are better
places to work and perform better in the long run. As we continue to
grow, we strive to ensure our culture remains alive and well, expressed
in our six Brand Behaviors:

• Positivity: be all in. Create a rewarding and exciting place to
  work.
• Communication: talk straight. Share the right information clearly
  and quickly to build great relationships.
• Teamwork: actively share. Build great teams to make positive things
  happen.
• Initiative: embrace change. Value innovation and fresh thinking to
  continually improve our customer experience and team development.
• Professionalism: show respect. Treat others with care and respect,
  because maintaining a professional manner promotes real trust.
• Quality: build the best. Ensure the highest quality standards are
  adhered to in everything we do.

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an
employee stock purchase plan, medical/dental/vision/life insurance
plans, paid holidays, 401(k) plan, paid time off, a wellness program,
continuing education benefits, and more!

Bar Harbor Bank & Trust is an Equal Opportunity Employer,
Minority/Female/Disability and Protected Veteran.

EEO is the law: English & Spanish version English –
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Spanish –
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf
* *EEO is the Law Poster Supplement
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf
* *Pay Transparency:
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf