Customer Service Representative in Carrollton, Texas

Location:

Carollton, TX

Description

The Customer Service I reps will be responsible for taking inbound calls and scheduling technicians. They will be taking roughly 25-35 calls per day that will last between 3-15 minutes depending on the call. They will working with bank tellers, brand managers, or store employees to help resolve the issues over the phone. They’ll also take tier I calls when there is overflow from the other departments.

Additional Skills & Qualifications

Must:

• 1 year of customer service experience – preferably with dispatching or tech support

• 40 WPM

• HS Diploma

• reliability

• problem solving skills (IOI/references)

Pay and Benefits

The pay range for this position is $19.00 – $19.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: – Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Carrollton,TX.

Application Deadline

This position will be accepting applications until Dec 17, 2024.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.