Customer Service Representative in Columbus Nt, Ohio

Description

We are offering a long term contract opportunity in the manufacturing industry for a Customer Service Representative in Columbus, Ohio. The role involves working in a warehouse management system and handling customer account management.

Responsibilities:

• Respond to customer inquiries and resolve issues effectively

• Handle inbound telephone calls and maintain a pleasant phone manner

• Accurately process customer orders and ensure their completion

• Manage customer accounts and take necessary actions

• Maintain written communication with customers through email correspondence

• Maintain a detail-oriented phone etiquette while interacting with customers

• Input data accurately and efficiently into the system

• Utilize Microsoft Excel and Word for various tasks

• Uphold manufacturing practices and operations within the workplace

• Ensure the organization and efficiency of the warehouse management system.

Requirements • Minimum of 2 years experience in a customer service role

• Skilled in answering inbound calls and maintaining a pleasant and detail oriented phone manner

• Exceptional customer service skills and ability to handle customer queries effectively

• Experience with data entry, order entry, and warehouse management

• Skilled in email correspondence and other forms of written communication

• Skilled in the use of Microsoft Excel and Microsoft Word

• Experience in handling inbound telephone calls and demonstrating detail oriented phone etiquette

• Familiarity with manufacturing operations and practices within the manufacturing industry

• Strong skills in email communications and maintaining detail orientation in correspondence

• Ability to work effectively in a fast-paced manufacturing environment. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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