Customer Service Representative in Columbus, Ohio

Buyer Service Consultant  American Leak Detection Columbus, Ohio Job Kind In workplace Buyer Service Consultant Place contains: * Hourly pay * Time beyond regulation Pay (as relevant) * Paid Journey Time (as relevant) * 401-k plan * 401-k plan matching * Paid Coaching * Paid Holidays * Accrued paid day off earned *   Nice candidates are prone to be * Service oriented * Snug with studying and utilizing new know-how * Get pleasure from working with clients and operations personnel * Admire working a versatile schedule, evening shifts or weekends as our buyer would possibly want * Get pleasure from working for a rising group providing new experiences and profession development We take pleasure in growing our workers and offering complete coaching in state-of-the-art strategies and strategies utilizing the very best in gear. We additionally present all that you just’ll want (for gratis to you) to carry out your job and serve our clients. Within the job you’ll be requested to: * Reply service calls and precisely file info from clients into digital database * Present skilled and courteous providers to all clients * Help in advertising initiatives whereas updating day by day schedules and calendars * Set schedule for leak detections, service calls and repairs * Put together work order and distribute to technician * Dispatch service orders and relay messages through cellphone, electronic mail, textual content messages or different communication gadgets * Help with collections and coordinate with assortment company * Deal with buyer questions and complaints; when the difficulty is past the representatives’ data, forwards to the assigned specialist or different applicable employees * Contact clients to evaluate buyer satisfaction * Put together and file invoices and paperwork, and compose correspondence as requested * Help in familiarizing newly onboarded Buyer Service Representatives in workplace protocols & procedures Desired {Qualifications} * Get pleasure from being in a job that rewards intuitive, hardworking, environment friendly, individuals who have a eager eye for element and luxuriate in working with clients * Skill to ship glorious customer support * Distinctive workforce participant; enjoyable, energetic, aim oriented, constructive, optimistic, and constructive angle * Self-motivated, take pleasure in working independently, self-starter, organized, and enjoys being self-directed * Neat look, and a excessive normal of professionalism and character. Training & Expertise * Excessive Faculty or equal * Prior customer support expertise is a plus however not required * Veterans from all branches are extremely desired & inspired to use A bit of bit about our Firm and workforce Based over 40 years in the past, and teeming with nice individuals, American Leak Detection has turn out to be the world chief in correct, non-destructive detection of hidden water, sewer, fuel and swimming pool leaks. American Leak Detection units the usual for non-invasive leak detection and restore utilizing proprietary strategies and essentially the most superior, refined know-how. Our tens of millions of glad clients embody residential householders and business professionals like plumbers, constructing contractors, insurance coverage adjusters, condominium managers, drain cleaners, restoration specialists, Householders Associations, and municipalities. Attain out in the present day and tell us you’re fascinated about studying extra! Go to the Careers part of our web site American Leak Detection @ https://www.americanleakdetection.com