Customer Service Representative in Grass Valley, California

Adecco is currently assisting a local GRASS VALLEY, CA client in their search for Customer Service Representatives to help in their offices. The opportunity will be Temporary with the potential to go long term hire. The primary responsibilities of this position are customer support, retention, and new customer acquisition. If you would like to be considered for this position PLEASE register today www.adeccousa.com

Responsibilities for the Customer Service Representative is listed below but not limited to the following:

• Handle inbound calls evaluating customer needs, and if need be, directing to the proper department or team member.

• Addresses customer phone calls and responds to all inquiries including, but not limited to, billing, general product knowledge, scheduled deliveries, grievances, and the set up/closing of accounts.

• Enters and updates customer account information in software systems

Qualifications to be considered for the Customer Service Representative role:

• Must be able to work and willing to work flexible hours, including occasional OT to meet the needs of the business.

• Ability to work independently with minimal supervision

• Excellent customer service skills with commitment to service excellence and customer satisfaction

• Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations.

• Be a fast learner, cheerful, with a positive team player attitude

• Knowledge of computer systems

Please APPLY TODAY to be considered for this Customer Service Representative opportunity. You can also visit www.adeccousa.com for more opportunities. This is NOT a remote position.

Pay range is $20.00 – $22.00 an hour.

Pay Details: $20.00 to $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance