Customer Service Representative in Greenfield, Wisconsin

On-site role in Greenfield for a store front clerk fitting patient for their braces.

Description

1. Customer Service

• Greet patients that come into the stores

• Effectively communicate and answer patient questions about product

• Maintain positive attitude and build rapport with customers

• Work in computer system to open new patient accounts and complete sales transactions

• Take payment for cash sales and/or bill products to insurance including gathering prescriptions and documents needed from physicians

2. Inside Sales

• Responsible for selling additional products to customers/patients based on their needs

• Primarily work with the walk-in customers and actively listen to their needs to pair solutions

3. Order Entry

• Taking orders and entering them into the computer system using a high degree of accuracy

• Processing orders on the back end

4. Fitting

• Apply compression garments and stockings to swollen limbs

• Apply orthopedic braces

• Tend to 5-7 patients throughout the day

5. Receive boxes of compression garments

Top Skills Details

Customer service

Data entry

Patient care

Additional Skills & Qualifications

MUST HAVES:

• Ability to learn quickly and catch on to new tasks

• Previous patient care experience and comfort with unpleasant health conditions

• Previous face to face customer service experience and familiarity dealing with difficult clients

• Exceptional data entry skills, requiring a minimum of 40wpm typing speed with high degree of accuracy

• Energetic and ability to thrive in a fast-paced work environment

• Basic computer skills – Microsoft programs, email and teams

NICE TO HAVES:

• CNA experience

• Healthcare experience and knowledge of insurance billing processes

• Bilingual in Spanish and English

Experience Level

Entry Level

#centralpriority25

Pay and Benefits

The pay range for this position is $18.00 – $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Greenfield,WI.

Application Deadline

This position is anticipated to close on Feb 14, 2025.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.