Customer Service Representative in Greensboro, North Carolina

Robert Half

Description Robert Half is presently working with a consumer in search of a Mortgage Servicing Help Specialist. The Mortgage Servicing Help Specialist might be accountable for supporting the processing and servicing of loans. Duties will embrace obligatory processes to keep up correct system information, cost postings, authorized paperwork, and buyer communication. In case you are a detail-oriented, organized, and pushed particular person that is the Mortgage Servicing Help place for you!

Your tasks on this position

  • Analysis misapplied or lacking mortgage funds

  • Handle buyer inquiries through phone and e-mail effectively and precisely, together with producing mortgage payoff letters

  • Common mortgage upkeep, which can embrace modifications, extensions and required modifications in core processing system

  • Reply to credit score reporting disputes and proper credit score reporting errors

  • Prepare escrow funds for property taxes, insurance coverage, and affiliation dues

  • Personal the assessment of mortgage documentation for accuracy and completeness

  • Processes changes on loans, advances, and funds Necessities – Proficiency with Microsoft Workplace functions

  • Essential pondering and problem-solving abilities in addition to excessive consideration to element

  • Glorious communication and organizational abilities

  • Capacity to work in a compliance pushed and extremely confidential setting

  • Highschool diploma or equal required (AA/BA/BS in Accounting, finance or economics most well-liked)

Certified candidates in pressing want of employment, might wish to think about this position and speak to us at the moment!


Robert Half is the world’s first and largest specialised expertise options agency that connects extremely certified job seekers to alternatives at nice firms. We provide contract, short-term and everlasting placement options for finance and accounting, expertise, advertising and inventive, authorized, and administrative and buyer help roles.

Robert Half places you in one of the best place to succeed by advocating in your behalf and selling you to employers. We offer entry to high jobs, aggressive compensation and advantages, and free on-line coaching. Keep on high of each alternative – even on the go. Obtain the Robert Half app ( and get 1-tap apply, on the spot notifications for AI-matched jobs, and extra.

All candidates making use of for U.S. job openings should be legally licensed to work in the USA. Advantages can be found to contract/short-term professionals, together with medical, imaginative and prescient, dental, and life and incapacity insurance coverage. Employed contract/short-term professionals are additionally eligible to enroll in our firm 401(ok) plan. Go to roberthalf.gobenefits.internet for extra data.

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