Customer Service Representative in Kokomo, Indiana

Location: Ascension St Vincent Kokomo

Shift: Full Time Monday – Friday 8:30AM – 5:00PM. Rotating weekends and holidays.

As our Buyer Service Consultant , you’ll work to assist our sufferers test into the hospital. It’s fast-paced once in a while and also you’ll be the individual they depend on to reply questions throughout registration. You’ll construct belief in these interactions by gathering info precisely and rapidly but additionally by listening with compassion – not simply to listen to info, however to deal with their fears, considerations, and questions.

To thrive on this job, you’ll have to be a assured multi-tasker who’s a fast examine with expertise and might sort and reply telephones. You don’t must have any earlier expertise or information in healthcare. Since this can be a hospital/lab surroundings, you’ll need to be ready to see sickness and accidents. We’ll train you every thing it is advisable know, which makes this an ideal start line to launch your healthcare profession. You will need to even be updated on all vaccinations (together with however not restricted to COVID-19 and annual flu shot), move a drug take a look at, and move a background test prior to rent.

At R1 RCM, we ship modern options by bringing collectively the most effective folks and applied sciences that allow suppliers to simplify the healthcare expertise. Our mission is to be the one trusted companion to handle income, so suppliers and sufferers can deal with what issues most. Our 22,000+ international associates are given invaluable alternatives to contribute, innovate, and create significant work that makes an impression within the communities we serve around the globe. ? Study extra, go to: r1rcm.com/careers.

Right here’s what you may count on working in Affected person Registration (Buyer Service):

• Engaged on computer systems and answering telephones to consumption info in a busy surroundings. You’ll work throughout a number of screens gathering particulars that should be enter accurately between doctor and nurse check-ins. You must really feel comfy working throughout a number of applications and typing as rapidly as sufferers can speak. You’ll work round clinicians interrupting the registration course of for emergent scientific care.

• Serving to individuals who could also be very unwell or frightened. We’re not human computer systems intaking info. Sufferers want you to be there for them and pay attention fastidiously to ease their anxiousness. You’ll ask follow-up questions and construct rapport in actual time.

• Quick-paced work surroundings, usually in your ft aiding sufferers full their registration. Whereas gathering affected person and insurance coverage info could seem easy, there’s lots of variation in well being plans and protection, that can require information via coaching. Whereas the information you acquire could also be predictable, the folks you’ll get it from aren’t. You will need to work rapidly and count on the surprising. This isn’t an off-the-cuff desk job.

• A group you may depend on. We care about your progress towards profession objectives. That is simply step one of your healthcare profession at R1 RCM Inc.

Requirement:

• Excessive Faculty Diploma or GED

• Glorious customer support expertise

At R1, we’re dedicated to selling variety, fairness, and inclusion. We’re proud to be an equal alternative employer. We don’t discriminate based mostly on age, colour, nationwide origin, citizenship standing, bodily or psychological incapacity, medical situation, race, faith, creed, gender, intercourse, sexual orientation, gender id and/or expression, genetic info, marital standing, standing relating to public help, veteran standing or every other attribute protected by federal, state, or native legislation. We’re dedicated to offering a office freed from harassment.

When you want help or an lodging to finish any a part of the job software course of, please contact us at 312-496-7709 or [email protected] for help.

For this US-based place, the bottom pay vary is $15.35 – $19.50. Particular person pay is decided by position, stage, location, job-related abilities, expertise, and related schooling or coaching.

Study extra about Advantages (http://go.r1rcm.com/advantages) at R1

Working in an evolving healthcare setting, we use our shared experience to ship modern options. Our fast-growing group has alternatives to study and develop via rewarding interactions, collaboration and the liberty to discover skilled pursuits.

Our associates are given invaluable alternatives to contribute, to innovate and create significant work that makes an impression within the communities we serve around the globe. We additionally supply a tradition of excellence that drives buyer success and improves affected person care. We consider in giving again to the neighborhood and supply a aggressive advantages bundle together with:

• Complete Medical, Dental, Imaginative and prescient & RX Protection

• Paid Time Off, Volunteer Time & Holidays

• 401K with Firm Match

• Firm-Paid Life Insurance coverage, Brief-Time period Incapacity & Lengthy-Time period Incapacity

• Tuition Reimbursement

• Parental Go away

R1 RCM Inc. (“the Firm”) is devoted to the basics of equal employment alternative. The Firm’s employment practices , together with these relating to recruitment, hiring, task, promotion, compensation, advantages, coaching, self-discipline, and termination shall not be based mostly on any individual’s age, colour, nationwide origin, citizenship standing, bodily or psychological incapacity, medical situation, race, faith, creed, gender, intercourse, sexual orientation, gender id and/or expression, genetic info, marital standing, standing with regard to public help, veteran standing or every other attribute protected by federal, state or native legislation. Moreover, the Firm is devoted to offering a office free from harassment based mostly on any of the foregoing protected classes.

If in case you have a incapacity and require an affordable lodging to finish any a part of the job software course of, please contact us at 312-496-7709 for help.

CA PRIVACY NOTICE: California resident job candidates can study extra about their privateness rights California Consent (https://f.hubspotusercontent20.internet/hubfs/4941928/Californiapercent20Consentpercent20Notice.pdf)

To study extra, go to: R1RCM.com

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R1 RCM is a number one supplier of technology-driven options that rework the affected person expertise and monetary efficiency of hospitals, well being programs, and medical teams.

Our mission is to make healthcare easier, so suppliers and sufferers can deal with what issues most. R1’s confirmed and scalable working fashions seamlessly complement a healthcare group’s infrastructure, rapidly driving sustainable enhancements to internet affected person income and money flows whereas lowering working prices and enhancing the affected person expertise. Our precedence is to at all times do what’s finest for our purchasers, sufferers, and one another.

Headquartered close to Salt Lake Metropolis, Utah, R1 employs over 27,000 folks globally and is traded on the Nasdaq inventory trade underneath the image “RCM.”