Customer Service Representative in Madison, Wisconsin

Description:

The Customer Tech Support will be responsible for troubleshooting issues with the surgical loupes over the phone. This will help prevent sending sales reps out into the field with any problems that they assist over the phone. They’ll be working with multi-line phone lines and ipads with these issues.

Skills:

Customer Tech support, optical Technician, call center, oracle, WPM, Microsoft

Top Skills Details:

Customer Tech support, optical Technician, call center, oracle, WPM, Microsoft

Pay: 20/hr, CTH

Additional Skills & Qualifications:

Must: 1 years of customer service experience or technical experience of some kind (resume/IOI) Experience working with irate customers (IOI/references) 30 WPM (typing test) CRM/ERP experience (IOI/resume) Proficient with Microsoft Office (resume/I

Experience Level:

Entry Level

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.