Customer Service Representative in Miami, Florida

Description

Customer Service Representative

RobertHalf has a fantastic career opportunity for an articulate, highly skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This Customer Service Representative opportunity will be located in the Miami, FL area and will be a temporary-to-full time position. If you are a service champion who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Your responsibilities

Provide accurate, friendly customer service in a timely fashion

Handle incoming telephone calls

Fielding and sending written business correspondence

May support business development and client referral goals by actively cross-selling and referring customers

If interested please submit your resume to Jacqueline.Mejia@Roberthalf and call Jacqueline at 786-698-7072 to discuss this role.

Requirements

Strong computer skills including customer database systems

Solid understanding of customer service

Ability to recognize, evaluate, and resolve problems effectively

Strong proficiency in Excel and other Microsoft Program skills required

Commanding grasp of processing complex transactions and performing extensive research to resolve complex customer inquiries

2+ years of past relevant experience

Strong communication skills and able to receive criticism well

Excellent internal/external customer service skills required

If you are interested in this role, and IF YOU MEET the REQUIREMENTS & QUALIFY you can email your resumes to: Jacqueline.Mejia@RobertHalf

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .