Customer Service Representative in Reno, Nevada

Description We’re providing a contract for a Buyer Service Consultant position within the manufacturing trade based mostly in Reno, Nevada. This position entails processing buyer requests, sustaining efficient communication with purchasers, and dealing with inquiries with consideration to element and accuracy.

Duties:

• Effectively course of buyer orders, modifications, and cancellations acquired instantly from prospects or gross sales personnel

• Reply promptly and positively to buyer inquiries and guarantee passable decision of buyer considerations

• Collaborate with gross sales managers and provide chain division to assessment buyer forecasts and guarantee well timed supply of shipments

• Keep correct data of buyer accounts and credit score purposes

• Proactively search alternatives to enhance system processes by way of group collaboration and knowledge cleaning

• Present help to administration with day by day, weekly, and month-to-month reporting

• Preserve supervisors and managers knowledgeable about buyer developments

• Deal with return authorizations, freight billing, and supply proof of deliveries and product samples as requested

• Handle buyer crises swiftly and successfully to make sure buyer satisfaction

• Use your typing abilities and data of MRP ERP techniques to take care of correct buyer data and course of credit score purposes. Necessities • Minimal of 5 years expertise in a customer support position, ideally inside the manufacturing trade

• Proficient in 10 Key Abilities

• Demonstrated capability in knowledge and order entry

• Expertise in taking and processing buyer orders

• Confirmed capability to help prospects and supply superior customer support

• Data of freight prices and related logistics

• Typing velocity of 45 to 60 phrases per minute required

• Familiarity with MRP ERP techniques

• Possesses efficient communication abilities, each verbal and written

• Understanding of success processes inside a producing atmosphere

• Capability to handle and optimize workflow processes.

Robert Half is the world’s first and largest specialised expertise options agency that connects extremely certified job seekers to alternatives at nice firms. We provide contract, short-term and everlasting placement options for finance and accounting, know-how, advertising and inventive, authorized, and administrative and buyer help roles.

Robert Half works to place you in the perfect place to succeed. We offer entry to prime jobs, aggressive compensation and advantages, and free on-line coaching. Keep on prime of each alternative – everytime you select – even on the go. Obtain the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and way more.

All candidates making use of for U.S. job openings have to be legally approved to work in the USA. Advantages can be found to contract/short-term professionals, together with medical, imaginative and prescient, dental, and life and incapacity insurance coverage. Employed contract/short-term professionals are additionally eligible to enroll in our firm 401(okay) plan. Go to roberthalf.gobenefits.web for extra info.

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