Customer Service Representative
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.
KNOWLEDGE, SKILLS, AND ABILITIES:
JOB SUMMARY:
Answer incoming calls from Department of Defense (DoD) and military veteran customers, troubleshoot, and resolve Tricare health insurance beneficiary support, web service, and communications issues. Obtain and maintain a DoD SECRET security clearance. BAC will sponsor selected candidates to obtain this clearance.
ESSENTIAL FUNCTIONS:
The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business needs.
Research and process Military Service Member inquiries and complaints received made via telephone or Fax Server.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Operates a PC and multiple mainframe databases to resear
To help us track our recruitment effort, please indicate in your cover/motivation letter where (globalvacancies.org) you saw this posting.
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned…
LOCATION Las Cruces, NM JOB TYPE Part-Time PAY TYPES Hourly + Bonus SALARY $12.10 -…
LOCATION Remote Work-at-Home JOB TYPE Full-Time PAY TYPES Hourly + Bonus SALARY Commensurate BENEFITS &…
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned…
Summary Job Summary Operates and maintains proficiency in answering all inbound calls to the Call…
Job Description Description The Customer Experience Lead serves as the Voice of the Customer, responsible…