Customer Service Representative in Saint Louis, Missouri

Description We are seeking a dedicated Customer Service Representative to join our team in the Communications industry, located in St Louis Earnings Tx, Missouri. This role offers a long term contract employment opportunity and involves handling customer inquiries, maintaining accurate records, and ensuring the accuracy of customer information. Your primary responsibilities will include communicating with international vendors to verify their payment and IRS information.

Responsibilities:

• Process and manage customer applications accurately

• Maintain accurate credit records of customers

• Monitor customer accounts and take necessary actions

• Communicate with vendors, mainly international, to verify their payment and IRS information

• Make approximately 15 calls a day to verify vendor information

• Use software like Word, Excel, Outlook and Teams for various tasks

• Handle inbound calls professionally and efficiently

• Ensure all customer information is accurate and up-to-date. Requirements • Proficiency in Word is required for document creation and editing tasks.

• Knowledge of Excel is necessary for data management and reporting duties.

• Familiarity with Office suite is essential for efficient task completion.

• Experience with Outlook is needed for managing email communications.

• Ability to conduct warm calling is a key requirement for this role.

• Experience in answering inbound calls is a must for managing customer queries and complaints. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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