Customer Service Representative in San Diego, California

Direct Placement

Pay: $18.00-$18.50/hour plus 100% paid medical, dental, and imaginative and prescient advantages!

Schedule: Monday – Friday, needing availability between 7:00 am-5:00 pm (will solely work an 8-hour shift)

Have to be open to working occasional weekends

Full-time hours

The Buyer Service Consultant is a client-focused, phone-based place liable for aiding San Diego County residents, suppliers, and businesses with questions or wants associated to the County ACCESS Basic Info line in addition to Household Useful resource Heart applications and companies seeing info of the first County profit program together with, however not restricted to CALFresh, Medi-Cal; and CalWorks. This place will describe eligibility necessities, take utility requests, reschedule appointments to acquire/proceed advantages and replace current case info.

• Cellphone display purchasers for group applications for the aim of training, navigating and connecting purchasers with wanted companies.

• Use lively listening in all interactions to offer high-quality confidential connections to assets and companies.

• Make the most of efficient customer support expertise to make sure the best stage of shopper satisfaction with the service.

• Keep management of the decision to make sure deal with time is saved underneath the required time.

• Keep correct information of companies requested and supplied, using on-line database system and MS Workplace merchandise.

{Qualifications}

• Excessive Faculty Diploma.

• 1+ years of customer support expertise.

• Expertise within the fields of public well being, social work, human growth, psychology, sociology/criminology or social sciences most popular however not required.

• Glorious verbal and written communication expertise.

• Excessive stage of proficiency in web-based methods, real-time communication methods (i.e.: chat), expertise take a look at could also be required.

• Bilingual Spanish most popular (not required).

About Aston Carter:

Please Observe: Scammers are posing as Aston Carter. We’ll by no means contact you through Gmail, Telegram, or WhatsApp and we’ll by no means solicit cash from you.

At Aston Carter, we’re devoted to increasing profession alternatives for the expert professionals who energy our enterprise. Our success is pushed by the gifted, motivated individuals who be a part of our crew throughout a variety of positions – from recruiting, gross sales and supply to company roles. As a part of our crew, staff have the chance for long-term profession success, the place onerous work is rewarded and the potential for progress is limitless.

Established in 1997, Aston Carter is a number one staffing and consulting agency, offering high-caliber expertise and premium companies to greater than 7,000 corporations throughout North America. Spanning 4 continents and greater than 200 workplaces, we lengthen our purchasers’ capabilities by searching for solvers and delivering options to handle immediately’s workforce challenges. For organizations searching for revolutionary options formed by critical-thinking professionals, go to AstonCarter.com. Aston Carter is an organization inside Allegis Group, a world chief in expertise options.

The corporate is an equal alternative employer and can think about all purposes with out regards to race, intercourse, age, colour, faith, nationwide origin, veteran standing, incapacity, sexual orientation, gender id, genetic info or any attribute protected by regulation.

If you need to request an affordable lodging, such because the modification or adjustment of the job utility course of or interviewing course of attributable to a incapacity, please name 888-237-6835 or e-mail [email protected] (%[email protected]) for different lodging choices. Nonetheless, when you have questions on this place, please contact the Recruiter positioned on the backside of the job posting. The Recruiter is the only level of contact for questions on this place.