Customer Service Representative in San Francisco, California

Description

We are in the process of recruiting a Customer Service Representative in the Financial Services sector, based in San Francisco, California. The role offers a short term contract employment opportunity. The successful applicant will be primarily tasked with supporting conference operations, with a focus on providing top-notch experiences for attendees.

Responsibilities:

• Offer a warm and welcoming environment for all conference attendees.

• Execute various administrative duties across multiple office floors.

• Coordinate event logistics to ensure smooth operations.

• Manage reception tasks, providing excellent customer service.

• Oversee catering tasks, ensuring attendees’ comfort.

• Maintain a high level of professionalism in all interactions.

• Utilize your skills in Coordinating Events, Corporate Events, and Event Coordination to ensure successful conference operations.

• Process customer applications and maintain accurate records.

• Monitor customer accounts and take appropriate action when necessary.

• Resolve customer inquiries in a timely and efficient manner.

* If you’re interested in this position, please apply to this position and contact Nick Mussman at nick.mussman – at – roberthalf – .com with your word resume and reference job ID# *

Requirements

• Minimum of 2 years of experience in a similar role within the financial services industry

• Proven experience in delivering excellent customer service

• Knowledge and understanding of financial services and products

• Experience in coordinating events within a corporate setting

• Demonstrated ability in managing and coordinating corporate events

• Strong skills in event coordination and ability to handle logistics effectively

• Exceptional communication and interpersonal skills to interact with customers and team members

• Ability to solve problems and handle customer inquiries in a timely manner

• Proficient in the use of Microsoft Office Suite and Customer Relationship Management software

• Ability to work under pressure and manage multiple tasks simultaneously

• High level of professionalism and commitment towards customer satisfaction.

* If you’re interested in this position, please apply to this position and contact Nick Mussman at nick.mussman – at – roberthalf – .com with your word resume and reference job ID# *

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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