Customer Service Representative in San Marcos, California

Description

Join the ranks of a dynamic e-commerce company pushing boundaries in customer experience. We are seeking a charismatic Customer Service Representative to become part of our narrative of growth and stellar service delivery.

Responsibilities:

• Process customer orders and manage their accounts.

• Address customer inquiries and resolve their concerns.

• Regularly engage customers to gather feedback and ensure satisfaction.

• Collaborate with the sales team to meet and surpass business expectations.

  Requirements

• Exceptional communication and customer care skills.

• Detailed knowledge of customer service principles and practices.

• Prior experience in a customer service role.

• Good IT skills especially regarding database and CRM systems.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .