Customer Service Representative in SHERWOOD, Wisconsin

JOB REQUIREMENTS: Job Summary This position is a customer facing
position responsible for processing and analyzing the full accounts
receivables cycle. This includes receiving customer orders, invoice
creation, and applying customer payments. The position also supports the
rest of the office staff in answering phones and greeting customers.
Essential Duties Office Related Receive customer orders via phone,
email, and in-person interactions. Effectively and efficiently
communicate with operations on customer orders including due dates,
outstanding orders, shipped orders, changes to orders, customer
complaints, etc. Create customer invoices and apply payments upon
receipt. Manage the deposit of customer funds and reconcile daily
receipts vs deposits. Set up customers and maintain integrity of
customer files in the accounting system in accordance with established
procedures and compliance guidelines. Manage customer relationships.
Respond to inquiries from customers; research and resolve questions and
discrepancies. Update Customer Recipes as necessary. Prepare, analyze
and present performance metrics for the department and other analytical
reports. Actively participate in process improvement projects and
documentation of new processes. Assist with month end financial close
process including creation of monthly statements. Cross train with other
office staff to assist during employee absences. Other miscellaneous
projects as assigned. Perform routine housekeeping Additional Duties
Comply with all company policies. Comply with all local, state and
federal laws, and regulations. Perform other duties as assigned Job
Qualifications A minimum requirement of a high school degree or
equivalent Proficiency working with computers, software, etc. Knowledge
of manufacturing equipment operation and maintenance *****
APPLICATION INSTRUCTIONS: Mail a Rsum: Nutrition Service W249 Deer Drive
Pulaski, WI 54162 E-Mail a Rsum: erubio@nutritionservice.com