Customer Service Representative in Springdale, Arkansas

Arkansas Employer

This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4425944

  • Effectively receives, processes, and monitors customer orders from
    inception to delivery while working and communicating with the
    production, shipping, purchasing, R&D, transportation, and sales
    departments. Ensures current and future needs and issues are
    addressed to customers satisfaction.
  • Performs a variety of duties including the entry and processing of
    orders, cancellations, modifications, product specifications, and
    other requirements.
  • Utilizes conflict resolution skills to courteously and accurately
    respond to customer inquiries and concerns. Identifies and resolves
    problems in a timely manner; gathers and analyzes information
    skillfully; develops alternative solutions to resolve issues.
  • Ensures that customer data and orders are accurate and updated in
    the database at all times.
  • Maintains a comprehensive knowledge of Newly Weds Foods’ products
    and services

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