Customer Service Representative in Springdale, Arkansas

This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4425944

• Effectively receives, processes, and monitors customer orders from
  inception to delivery while working and communicating with the
  production, shipping, purchasing, R&D, transportation, and sales
  departments. Ensures current and future needs and issues are
  addressed to customers satisfaction.
• Performs a variety of duties including the entry and processing of
  orders, cancellations, modifications, product specifications, and
  other requirements.
• Utilizes conflict resolution skills to courteously and accurately
  respond to customer inquiries and concerns. Identifies and resolves
  problems in a timely manner; gathers and analyzes information
  skillfully; develops alternative solutions to resolve issues.
• Ensures that customer data and orders are accurate and updated in
  the database at all times.
• Maintains a comprehensive knowledge of Newly Weds Foods’ products
  and services