Customer Service Representative in Trenton, Georgia

Description

We are working with a reputable and rapidly expanding organization in the construction industry in the North Georgia area. We are seeking a highly-engaged, detail-orientated Customer Service Representative to join their dynamic team.

Job Description:

In this role, you will perform a blend of customer-facing and internal communication duties. Your work will involve estimating, preparing quotes, submitting orders, and applying data and information to drawings, all from your workstation.

You will have the opportunity to conduct consultative sales in a distinctly non-traditional channel. Our product line is not a standard catalogue of SKUs, instead, we manufacture twelve basic assemblies. Your role will be to ascertain which of these will best fit the needs of your client based on their specific applications.

This position involves substantial virtual interaction – you will manage significant volume of email communication in addition to standard phone conversations and web-based meetings. You should be comfortable operating within such an environment and capable of maintaining professional etiquette throughout.

From time to time, you will also be responsible for data entry, including keeping up-to-date records of HVAC information, detailing orders, and documenting d/p on capabilities. Additionally, you will be required to modify drawings, plot information on existing drawings using Autocad.

Job Requirements:

Strong customer service skills, with experience in consultative sales

Excellent computer skills and proficiency in Autocad if preferred.

Strong communication skills, both written and verbal

Attention to detail and solid organizational skills

Ability to handle multiple tasks and meet deadlines

Experience in estimation and preparing quotes would be beneficial.

Join our client’s team and be part of a stable, growing organization where you can make a real difference. At this company, they pride themselves on creating an environment where each employee is valued, and we are looking for someone with integrity, engagement, and a desire to create positive impacts for our customers to join their team.

Requirements

Strong customer service skills, with experience in consultative sales

Excellent computer skills and proficiency in Autocad if preferred.

Strong communication skills, both written and verbal

Attention to detail and solid organizational skills

Ability to handle multiple tasks and meet deadlines

Experience in estimation and preparing quotes would be beneficial.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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