Customer Service Representative in Washington, District Of Columbia

Description We are offering a short term contract employment opportunity for a Customer Service Representative in Washington, District of Columbia. The chosen candidate will work within the housing industry, primarily interacting with customers on the housing waitlist or seeking to apply for the waitlist. This role involves a significant amount of administrative tasks such as collecting physical documents, updating the company database, and scanning and filing.

Responsibilities:

• Engage with customers who are either on the housing waitlist or interested in applying for the waitlist

• Collect and organize physical documents from customers

• Update the company database with accurate and up-to-date customer information

• Perform scanning and filing tasks to maintain organized records

• Carry out clerical administrative duties as necessary

• Answer inbound calls and provide exceptional customer service

• Enter customer data and orders into the system accurately and efficiently. Requirements • Proficiency in answering inbound calls, with a focus on resolving customer inquiries and complaints effectively and efficiently.

• Demonstrated experience in providing exceptional customer service, ensuring customer satisfaction, and maintaining long-term customer relationships.

• Strong data entry skills, with a high degree of accuracy and attention to detail.

• Experience with order entry, processing customer orders promptly and accurately.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .