Customer Service Representative in Westbury, New York

Description

We are offering a contract to permanent employment opportunity in the industry for a Customer Service Representative. This role is based in the Westbury, New York, 11042, area. As a Customer Service Representative, you will be expected to effectively manage customer inquiries, maintain accurate records, and ensure smooth data entry processes. This is a national company with opportunity for growth.

Responsibilities:

• Respond to inbound calls from customers promptly and professionally

• Provide exceptional customer service in a call center environment

• Ensure accurate and efficient data entry for all customer interactions

• Handle email correspondence with customers, ensuring timely and appropriate responses

• Manage both inbound and outbound calls, maintaining a high level of professionalism

• Utilize Microsoft Excel and Microsoft Word to maintain customer records and process information

• Enter customer orders accurately into the system

• Schedule appointments for customers as necessary

• Monitor and manage customer accounts, taking appropriate actions as required. Entry level customer service opportunity

Requirements

Tech Savvy

Customer service experience

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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