Customer Service/Sales Representative Onsite

Job title:

Customer Service/Sales Representative Onsite

Company

Teleperformance

Job description

OverviewWe are looking for great people to join our team as Customer Service/Sales Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction.Teleperformance is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure positive customer experience. We are the largest interaction expert team in the market, connecting with more than 35% of the world population each year.What we Offer:

  • Work in a state of the art office that is centrally located with close/easy transit access. Our office is located in Toronto, Ontario.
  • Restaurants/Shopping/Amenities within walking distance to the office
  • Paid Training
  • Pay rate $17.25 /hr

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.Teleperformance is an Equal Opportunity Employer, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Visit our careers page to see more career opportunities and learn about us!Qualifications

  • High School diploma or GED.
  • Minimum 2 years of sales experience
  • Fluent English required.
  • Satisfactory background check.
  • Basic Microsoft Windows skills.
  • Solid computer/internet/keyboarding skills. Ability to accurately type minimum 30 wpm.
  • Strong work ethic with proven dependability.
  • Ability to quickly learn new applications and processes.
  • Strong verbal and written communication skills.
  • Professional and courteous telephone manner.
  • Excellent verbal skills; basic writing skills.
  • Able to handle routine and repetitive tasks at varying pace.
  • Flexibility to work additional hours as needed.
  • Maintain acceptable attendance.
  • Available to work full time in Toronto onsite location

Responsibilities

  • Work collaboratively as a team with a goal to achieve a high quality standard.
  • Work in a high call-volume contact centre answering an average of 100 calls or more.
  • Ability to connect with customers through conversations and provide financial solutions.
  • Build trusting relationships with customers understanding their needs.
  • Proactively offer appropriate solutions that create high customer satisfaction.
  • Exercise patience and empathy that resolve customer concerns.
  • Identify and maximize opportunities to cross-sell and up-sell to existing customers.
  • Adhere to our client’s policies, procedures and industry compliances.

Expected salary

$17.25 per hour

Location

Toronto, ON

Job date

Sat, 20 Jul 2024 04:14:57 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (globalvacancies.org) you saw this job posting.

yonnetim

Share
Published by
yonnetim

Recent Posts

Project Analyst

Job title: Project Analyst Company Humber River Hospital Job description Position ProfileHumber River Health. Lighting…

5 minutes ago

Strathclyde Chancellor’s Fellow in Biomedical Engineering

Job title: Strathclyde Chancellor's Fellow in Biomedical Engineering Company University of Strathclyde Job description We…

23 minutes ago

Senior Project Manager – ICI – GTA

Job title: Senior Project Manager - ICI - GTA Company Michael Page Job description The…

39 minutes ago

Professor in Sustainable Transport

Job title: Professor in Sustainable Transport Company Heriot-Watt University Job description Edinburgh Business School, Heriot…

47 minutes ago

Certified Nursing Assistant – CNA – Nurses Aide in Ormond Beach, Florida

Start this week as a Certified Nursing Assistant - CNA - Nurses Aide!  Our response time is…

48 minutes ago

Internship – Supporting Outreach and Coordination on Public Emergency Communication (IEC)

Duration 12 months   Internships The IAEA accepts a limited number of interns each year.…

48 minutes ago
If you dont see Apply Link. Please use non-Amp version