Customer Service Specialist

Job title:

Buyer Service Specialist

Firm

Canada Life

Job description

Everlasting Full Time–Group Retirement Companies (GRS) Administration offers administration companies for a wide range of group merchandise, together with RRSP, RPP, DPSP, TFSA, Funding Solely and varied non-registered plan sorts. On this position you may contribute to the efficient record-keeping and reporting for GRS clients. It’s essential to turn into proficient with the Group Pension Administration System (GPAS) and GRS processes.What you’ll do

• Dealing with plan and member upkeep on GPAS, together with knowledge updates, monetary transactions and reporting
• Dealing with varied inquiries, phone calls and so forth. from a number of audiences
• The every day administration of a block of enterprise
• Fostering relationships with plan directors, brokers, advisors and plan members
• Dealing with delicate and complicated points in a well timed and correct method

Primarily based in your task inside GRS you’ll be particularly accountable for a number of of the next:

• Finish to finish dealing with of demise and marriage breakdown transactions (contains requirement gathering, communications, dealing with uncommon conditions and finally making funds to/on behalf of plan members)
• Customary and customised shopper reporting, together with the completion of Annual Data Returns and responding to inquiries from exterior auditors
• Finish to finish every day administration (together with contribution processing, funding fund modifications, cost of member advantages, fundamental reporting and supporting advisors and plan directors)

What you’ll carry

• Customer support targeted with a optimistic can do perspective
• Sturdy communication expertise – each written and verbal
• Organized and capable of work in a dynamic and altering surroundings
• Sturdy interpersonal expertise with the power to work independently and as half of a bigger group
• Self-motivated with a capability to successfully multi-task and meet tight deadlines
• Skill and need to supply high quality work
• Fluency in Microsoft Workplace instruments together with Phrase and Outlook, proficient in Excel
• Data of funding/retirement preparations and/or GRS enterprise processes an asset
• Data of guidelines and laws as they relate to GRS merchandise an asset
• Bilingual French/English an asset

Reliability Standing safety clearance – it is a personnel safety standing that’s required earlier than an worker can achieve entry to Protected B data, property or work websites as outlined by the Authorities of Canada web site–The bottom wage for this place is between $43,800 – $72,900 yearly. This represents base wage solely and doesn’t characterize different variable compensation parts of our complete compensation ( i.e. annual bonus, fee and so forth). If you’re chosen to maneuver ahead in our recruitment course of, your recruiter will be capable of talk about further particulars of our complete rewards program with you.Profession alternatives will likely be open a minimal of 5 enterprise days from the date of posting, cut-off dates will differ relying on the search exercise. All purposes acquired will likely be reviewed on a rolling foundation.Be your greatest at Canada Life- Apply right this moment!Being part of Canada Life means you could have a voice. This can be a place the place your distinctive background, views and abilities are valued, and form our future success.You may be your greatest right here. You are a part of a various and inclusive office the place your profession and well-being are championed. You will have the chance to excel in your manner, discovering new and higher methods to ship distinctive buyer and advisor experiences.Collectively, as a part of a fantastic group, you may ship on our shared function to enhance the well-being of Canadians. It is our driving power. Develop into a part of a robust and profitable firm that is trusted by tens of millions of Canadians to do the suitable factor.Canada Life serves the monetary safety wants of greater than 13 million individuals throughout Canada, with further operations in Europe and america. As members of the Energy Monetary Company group of corporations, we’re certainly one of Canada’s main insurers with pursuits in life insurance coverage, medical insurance, funding and retirement financial savings. We provide a broad portfolio of monetary and profit plan options for people, households, companies and organizations.We’re dedicated to offering an inclusive, accessible surroundings, the place all staff and clients really feel valued, revered and supported. We’re devoted to constructing a workforce that displays the variety of the communities through which we reside, and to creating an surroundings the place each worker has the chance to achieve their potential.It’s our precedence to take away boundaries to offer equal entry to employment. A Human Sources consultant will work with candidates who request an affordable lodging through the software course of. All data shared through the lodging request course of will likely be saved and utilized in a fashion that’s in step with relevant legal guidelines and Canada Life insurance policies. To request an affordable lodging within the software course of, contact talentacquisitioncanada@canadalife.com.Canada Life want to thank all candidates, nevertheless solely those that qualify for an interview will likely be contacted.#LI-HybridRequisition ID: 715Class: Buyer Service and AdministrationLocation:Winnipeg, MBDate: Mar 22, 2024If you’re not discovering appropriate alternatives now, please click on beneath to hitch our expertise neighborhood!

Anticipated wage

$43800 – 72900 per 12 months

Location

Winnipeg, MB

Job date

Solar, 24 Mar 2024 00:20:17 GMT

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