Customer Service Specialist with Czech, Slovak and English Customer Service Specialist with Czech, Slovak and English

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???? Join our team at Foundever! ???? 

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

???? Customer Service Specialist with Czech and Slovak ????

Fully remote work mode from Poland.

Your daily tasks:

✅ Providing the highest level of customer service (contact with clients via phone and e-mails); 

✅ Meeting targets set by the client and management; 

✅ Following company policies and procedures, ensuring quality; 

✅ Performing daily tasks in an efficient and timely manner; 

What do we expect from you?

???? Language: Proficiency in both Czech and Slovak (native level) and advanced knowledge of English (B2 level); 

???? Experience: Customer Service experience is a must, great if you have experience in technology focused roles; 

???? Technology: Knowledge of MS Office and developed computer skills; 

???? Personality: Motivated, enthusiastic.

Advantages will be:

???? Ability to prioritize and plan; 

???? Independence AND ability to work with minimal supervision; 

???? Tech savvy background, ability to solve problems, troubleshooting skills; 

???? Attention to detail; 

Working conditions:

???? Type of contract you choose yourself (freelance contract for students and employment contract for other employees); 

???? Working from the comfort of your own home after trainings.

???? Day shifts from Monday to Friday only, no weekend shifts.

We offer:

???? Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children’s Day, etc.); 

???? Private Medicover healthcare; 

???? Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

???? Professional development through training and cross-location cooperation at the international level. 

???? Don’t hesitate and apply now! ????

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