Customer Service Support (Entry Level Role)

KF Aerospace

Job title:

Buyer Service Assist (Entry Degree Function)

Firm

KF Aerospace

Job description

We’re all in regards to the craft.

KF Aerospace is proud to ship progressive plane providers for company, industrial, and navy clients worldwide. Launched in 1970 out of British Columbia’s lovely Okanagan Valley, KF has grown to specialise in a variety of aviation providers together with upkeep and modifications, cargo operations, navy pilot coaching and plane leasing. With amenities throughout Canada, KF is house to a virtually 1,000 sturdy, extremely expert workforce. Our ardour for our craft fuels each venture we contact.

JOB OVERVIEW

Do you present nice customer support and have expertise within the retail, meals, or beverage trade? Carry these abilities to our Buyer Service Assist place! This function assists our inner clients with request involving elements, supplies, or instruments. Candidates might want to exhibit a capability to work underneath stress whereas sustaining optimistic buyer interactions. Buyer Service Assist consists of three roles: Counter Assist, Supplies Assist and Manufacturing Assist. Every worker begins as Counter Assist however will be cross skilled in all three positions to find out the very best match.

COUNTER SUPPORT

The Buyer Assist function is team-oriented and requires a collaborative perspective. Groups common between 8-10 folks and serve our inner clients. To carry out Buyer Assist duties, you will have average pc abilities and a willingness to study the company-based programs. As soon as comfy within the Buyer Assist function, you will be skilled in a single or each of the next roles:

MATERIALS SUPPORT

This function is answerable for sourcing and ordering plane supplies requested by our Plane Upkeep Engineers (AME). Supplies Assist acts as a liaison between the Buying Division and the AME’s to assemble info on the standing of elements and forecast the development of the venture. To do that, you’ll create every day reviews utilizing Microsoft Excel. As soon as acquired, the fabric must be organized for present or upcoming initiatives. On this function, each day shall be totally different!

PRODUCTION SUPPORT

Creating and sustaining venture information, controlling authorized documentation for an plane, coming into knowledge in accordance with Transport Canada laws, and producing every day buyer reviews for on-site buyer representatives. The Manufacturing Assist function is basically administrative and can attraction to those that favor a structured work atmosphere.

REQUIREMENTS

  • Completion of Excessive Faculty
  • Prior customer support expertise
  • Capacity to work underneath stress and preserve optimistic customer support
  • Data of MS Workplace, Level of Sale (POS) programs or DOS applications an asset
  • Capacity to work and talk properly with a group
  • Could must cowl within the different roles as required

HOURS OF WORK

This can be a full time, 40hours/week place. Hangar Assist workers are anticipated to work three totally different rotations (adjustments each 3 weeks).

A. 4days x 10hrs (Monday to Thursday; 6am to 4:30pm)

B. 4days X10hrs (Friday to Monday; 6am to 4:30pm)

C. 5days x 8hrs (Monday to Friday; 3pm to 11pm)

LAUNCH YOUR CAREER

The Buyer Service Assist place begins at $19.05/hour and is topic to bi-annual efficiency and wage critiques. An worker can improve their wage by roughly 8% every year for a 4.5-year interval. After a minimal of three years within the function, you’ll have the chance to use for the management function of Senior Buyer Service Assist. If profitable, the candidate would transfer to the next wage bracket and be acknowledged as a subject-matter knowledgeable of their space, practice new workers and lead a group.

BENEFITS

  • Medical and Dental Protection
  • Well being Spending Account
  • Private Spending Account
  • Pension Plan
  • Incapacity, Important Sickness, and Life Insurance coverage
  • Worker & Household Help Program
  • Private day off

#MN

Anticipated wage

$19.05 per hour

Location

Kelowna, BC

Job date

Sat, 13 Jan 2024 07:46:08 GMT

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