Customer Specialist in Dothan, Alabama

6051 – Dothan – 2756 Ross Clark Circle, Dothan, Alabama, 36301

CarMax, the way in which your profession needs to be!

About this job

As a Buyer Specialist, you may be empowered to supply an iconic expertise for our Prospects by performing as a information and providing assist throughout each step of their CarMax journey, reinforcing our easy and seamless course of. Whereas speaking and partnering successfully with groups throughout the group, you’ll work to make sure every buyer has a optimistic expertise shopping for and promoting vehicles. We’ve develop into the nation’s largest retailer of used vehicles on account of our honesty and transparency, and those self same values will assist you succeed, too.

What you’ll do – Important Obligations

• Present distinctive customer support by guiding clients each step of the way in which, from sale or facilitating the appraisal to check drives and arranging financing functions

• Conduct automobile situation assessments by gathering, recording, and speaking info to Consumers that will likely be used to carry out buyer value determinations

• Verify in and obtain automobiles which might be shipped to CarMax; full the every day scanning and reconciliation of car stock

• Carry out beauty inspections and be certain that all automobiles meet CarMax High quality Requirements

• Carry out numerous administrative duties, together with, however not restricted to: printing every day stories, sustaining transaction paperwork, contacting finance firms concerning Buyer contracts, acquiring requirement info concerning registration and/or titling, auditing accomplished paperwork, money/fee administration

• Create service appointments and evaluate restore order invoices for retail service work carried out; guarantee accuracy of documentation for billing

Function of the function

This can be a high-energy retail gross sales setting the place you’ll work as a crew to satisfy objectives and deal with a variety of buyer interactions. To ensure all the pieces goes easily, the power to shortly construct rapport with individuals and perceive their wants is important. You’ll handle a wide range of numerous duties, with restricted supervision, together with automobile gross sales, processing of gross sales paperwork, assessing automobile situation to be used in value determinations, and even managing restore orders. We work and study as a crew and the prospects are brilliant for professionals who aspire to develop into mentors, managers and enterprise leaders.

{Qualifications} and Necessities

To carry out this job efficiently, a person should have the ability to carry out every important responsibility satisfactorily. The necessities listed beneath are consultant of the data, ability, and/or potential required. Cheap lodging could also be made to allow people with disabilities to carry out the important features.

• Reveal distinctive communication expertise

• Show confidence in self, the product and CarMax

• Potential to construct and keep sturdy relationships

• Reveal sturdy crew behaviors together with integrity, respect, inclusion, equity and enjoyable

• Stability the wants of the Buyer and the enterprise when making selections

• Search to completely perceive and meet Buyer wants

• Create win-win options to Buyer points

• Get work carried out nicely, on time and comply with the precise course of

• Drive work processes and pay shut consideration to element

• Carry out a number of duties in a excessive power, fast-paced working setting

• Learn, interpret and transcribe knowledge with the intention to keep correct data

• Carry objects that weigh as a lot as 25 lbs.

Schooling and/or Expertise

• Excessive College Diploma, or equal

• Gross sales and customer support expertise, in an space similar to retail, most popular

• Legitimate Driver’s License

• Primary expertise with Microsoft Workplace Suite (e.g., Phrase, Excel and PowerPoint) most popular

About CarMax

CarMax disrupted the auto business by delivering the trustworthy, clear and high-integrity expertise clients need and deserve. This progressive considering round the way in which vehicles are purchased and offered has helped us develop into the nation’s largest retailer of used vehicles, with over 200 places nationwide.

Our superb crew of greater than 25,000 associates work collectively to ship iconic buyer experiences. Alongside the way in which, we assist each affiliate develop their profession and obtain their finest, at work and of their group. We’re acknowledged for our dedication to coaching and variety and are one of many FORTUNE 100 Finest Corporations to Work For®.

CarMax is an equal alternative employer, and all certified candidates will obtain consideration for employment with out regard to race, shade, faith, intercourse, sexual orientation, gender id, genetic info, nationwide origin, protected veteran standing, incapacity standing, or every other attribute protected by legislation.

Upon an applicant’s request, CarMax will think about cheap lodging to finish the CarMax Job Software.