Are you ready to own something big? Automox is turning IT admins into IT heroes by replacing traditional tools with our award winning cloud-native endpoint management platform. Our product works autonomously and so do our teams. We value a ‘one team’ mentality where everyone’s unique skills contribute to an environment that encourages collaboration and ownership. At Automox you’re enabled to do your best work, grow your career, and have an impact that will be noticeable. WE ARE A_TOMOX… all that’s missing is U!
We are looking for a Customer Success Manager to join the Customer Experience Team and help every interaction with Automox end with a happy customer. As a Customer Success Manager, your primary responsibility is to provide the product expertise combined with a keen focus on the customer desired outcomes. You will work with customers and internal stakeholders throughout the customer’s lifecycle to ensure they receive maximum value from our solution. You will work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and objectives. The CSM is the customer advocate, and is focused on driving usage and adoption as well as customer satisfaction as a whole. Customer Success Managers are often the first to identify growth and up-sell opportunities.
LOCATION
We are a fully distributed company with remote employees in concentrated areas across the United States.
EMPLOYMENT AT AUTOMOX
✅ Must be able to pass a federal, state, county background check
✅ Complete a local in-person verification
TOTAL REWARDS: Thrive with Us
Beyond the Status Quo
???????? Work from almost anywhere in the USA***
????Competitive Salary
????Equity for Full-Time Employees
???? 401K Match
????Flexible PTO, generous sick time policy
????????$20 a month to connect virtually with colleagues
Health & Wellness
???? Comprehensive Health Plans with generous employer contributions
????100% Company-paid Short Term/Long Term Disability and Life Insurance
???? Company HSA Contribution: $100-$150-$200 per month based on tier
???? Gender Affirmation Coverage
Happiness & Well-Being
???? $50 per month Lifestyle Spending Account
???? Internet Reimbursement – $50/month
???? $750 Home office stipend
???????????? $10k Adoption Benefit
????????Comprehensive Family Planning Coverage
We are committed to an inclusive and diverse company. Automox is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.
We are not able to sponsor work visas for this position at this time.
https://patch.automox.com/rs/923-VQX-349/images/Notice-of-Right-to-Work.pdf
https://patch.automox.com/rs/923-VQX-349/images/E-Verify-Participation-Poster.pdf
The salary range listed is the base pay range for this position. In addition, the total compensation package includes bonus, equity and benefits. Actual earnings may be less or more depending on a candidate’s direct experience, skills, industry knowledge, and location.
Compensation
$92,000—$110,000 USD
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