World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Employee Contract Type:
Local – Fixed Term Employee (Fixed Term)Job Description:
IT Officer will be responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing help desk support.
You will work with a broad range of infrastructure products and basic networking components. You will provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member.
IT Officer will respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise.
This specific IT Office position is to support the London Executive Office of WVI.
SERVICE DESK:
SERVICE LEVEL MANAGEMENT:
SERVICE IMPROVEMENTS:
TECHNICAL SUPPORT:
PROJECT PLANNING:
CLIENT TECHNOLOGY SUPPORT:
DOCUMENTATION:
COMMUNICATIONS/CONSULTING:
TRAINING:
QUALIFICATIONS:
Applicant Types Accepted:
Local Applicants Only
REQUIRED EDUCATION: Bachelor Degree
EXPERIENCE REQUIREMENTS: 60
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