Customer Window/Customer Quality Management Staff

Company Description

The Bosch group is a global player in the technology and service sector: we achieve annual sales of around 78 billion euros – with a total of over 402,000 associates worldwide. Where we are active: in the four business sectors Mobility Solutions, Industrial Technology, Consumer Goods and Energy and Building Technology. How we operate: with around 440 subsidiaries and regional companies in approximately 60 countries. What drives us: developing solutions for connected living to improve the quality of life for people all over the world – with innovative and exciting products and services. What you can expect from Bosch: the opportunity to be part of something big, and together with us to actively shape the future. As part of a team that sets new trends with meaningful products.

ROBERT BOSCH AUTOMOTIVE TECHNOLOGIES (THAILAND) CO., LTD.

BOSCH AUTOMOTIVE (THAILAND) CO., LTD.

A BOI promoted Thai-Japan-German JV in major manufacture of automotive part with Worldwide export. Our located in Amata City, Rayong Province (40 min from Pattaya, 90 mins from Bangkok), is a growing plant with about 1,000 employees. Currently products for the divisions Chassis Control, Powertrain Solutions, Diesel Systems and Electrical Drives are produced there. Also pass-through business is handled for several divisions.

Job Description

Customer and Process quality control:

• Customer contact
• Quality documents preparation and submission (PPAP, APQP, PSW, PCR/ECR, etc.).
• 8D coordinator with customer and internal follow up & investigate with team & update with other Bosch plants. (Customer complaint handling, IQIS input)
• QMM ECR ,Concession activity. > Coordinate internal & Customers.
• Support customer audit at company.
• Participate on determination of products specific characteristics (Customer touch point)
• Support during trial event, inspection report, sample submission & co-check.
• Monthly report to customers (Inspection report).

Other:

• Investigate parts (0-km claim, Internal Failure, and other Failure parts)
• Lead containment action (such as sorting and coordinate local 3rd party for sorting activities).
• External cost report.
• Safe launch management
• Support customer issued, internal issued, incoming issued with external warehouse.
• DCC in CC-PS
• Cpk&Cmk support during new model phase event.
• Measurement Corrective Action support during new model phase event.

Qualifications

Educational Background: Bachelor of Industrial Engineer or Relative fields

Language Proficiency: Good Speaking, Good Listening, and Good Reading in English

Special Skills: Management and QMS is required

• Work experience > 5 years in automotive management manufacturing or related fields.
• Core Tools in QMS also trained for APQP, FMEA & Control Plan, MSA, SPC, PPAP and CSR’s.
• Quality Manage System (QMS) has been trained for basic of IATF16949 and ISO14000.
• Computer skill for all MS Office (Excel, Words, Powerpoint and etc.)
• Product audit, dock audit and measuring machine operation

Additional Information

5 working days, Transportation benefit, Housing allowance, Health & life insurance, Free lunch, uniform, Provident fund and Home loan with Government Housing Bank.

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