Post A Job

CX Localization Manager (d/f/m)

Overview

The Role: How you’ll make an impact at Personio

This position can be office-based or fully remote from one of the following countries: Germany, Spain, Ireland, the Netherlands, or the UK.

It’s time to bring your best and make your mark. Join Customer Experience at Personio, using your subject-matter expertise to build relationships with our customers and help them maximize their value every day. Together, we’re solving real problems for real people.

As a Localization Manager, you are responsible for the Customer Experience localization strategy, partnering with the other localization teams to align on the company-wide globlalization strategy and priorities. You will be responsible for the Customer Experience current localization processes and tools, and create scalable and efficient processes that can be applied for our new markets.

You will develop and execute a localization strategy that enable the teams depending on localization to achieve their short and long term goals, ensuring alignment with the overall company vision.

Role Responsibilities: What you’ll do
  • Develop Localization Strategy: Create and implement a comprehensive localization strategy for the Customer Education team and Customer Experience department, aligning with company-wide localization efforts.
  • Manage Translation Processes: Oversee all translation processes, ensuring they are cost-effective, efficient in terms of capacity usage and scalable as we expand to new markets.
  • Administrate Translation Tools: Manage and iterate on translation tools, including machine translation and AI-based localization solutions, to enhance accuracy and efficiency.
  • Maintain Consistency: Ensure consistency in terminology, tone, and style across different languages and regions to uphold brand integrity.
  • Regulatory Compliance: Ensure all localized content complies with local regulations and legal requirements.
  • Cross-Departmental Alignment: Collaborate with localization functions across different departments to develop a unified company-wide localization strategy.
Role Requirements: What you need to succeed
  • Degree in Localization, Translation, Linguistics, or a related field.
  • Proven experience in localization management, preferably within a global organization.
  • Experience with technical content localization.
  • Strong understanding of translation tools, machine translation, and AI-based localization solutions.
  • Experience with the Phrase tool is a plus.
  • Excellent project management skills, with the ability to manage multiple projects simultaneously.
  • Good communication and collaboration skills to work across various departments and regions.
  • German fluent preferred.
Why Personio
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

  • Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
  • Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
  • Make an impact on the environment and society with 2 (fully paid) Impact Days –  one for an individual project of your choice and one for a company-wide initiative
  • Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
  • Find your best way to work with our office-led, remote-friendly PersonioFlex! Most teams offer a roughly 50% remote, 50% in-office working framework
  • Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more
  • Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
  • Engage in a high-impact working environment with flat hierarchies and short decision-making processes
About us
Bring your best. Make your mark. We’re using technology to revolutionize the way HR operates so that we can transform the way millions of people experience work every day. We move fast, challenge the status quo, and support our people as they shape their careers.

With over 10,000 customers and a team of 2,000 in eight offices around the world, now is the perfect time to join! We believe in hiring driven people who want to make an impact. So bring your best, and let’s build the future of HR technology together.

Discover our Personio Principles, that guide our mindset, behaviours, and the ways we work together:

Exceed Customer Expectations: We anticipate, prioritize, and solve for the needs of our customers.
Deliver Exceptional Results: We dream big and move with urgency to make great things happen.
Elevate One Another: We work together as trusted partners to amplify our collective impact.
Care to Challenge: We care personally and challenge directly to unlock our full potential.
Ignite Positive Momentum: We embrace the challenge with a positive mindset and celebrate our wins together.

Tagged as: 1-3 Years, 3-5 Years

Apply for job

To help us track our recruitment effort, please indicate in your cover/motivation letter where (globalvacancies.org) you saw this job posting.

Related Jobs

Showing 1 - 4 of 2779 jobs
Job Location