Dallas Youth Success Coach- Middle School

BACKGROUND:
The staff of the IRC Dallas office works as a team to provide comprehensive resettlement services-
including case management, employment, immigration, and mental health services to newly arrived
refugees, asylees, and victims of human trafficking as they begin to rebuild their lives in
the Dallas area.
SCOPE OF WORK:
The goal of the Refugee School Impact Program is to help recently arrived refugee middle school
students adapt successfully while providing the tools and opportunities they need to grow in their
academics, regulate emotions, maintain positive cultural identity and expand their social
circles. Interns will work directly with refugee families and school personnel in order to guide the
student and their family through the education system and empower them to thrive in their new
setting.
The intern will serve as the central point of contact, providing support services to students through
weekly home visits, advocacy, and case management. The intern will receive reimbursement for travel
expenses and other approved program expenses. The intern position is for the duration of September
2024 to May 2025 and includes evening hours when school is in session.
ESSENTIAL JOB FUNCTIONS:
Responsibilities may include, but are not limited to:
• Conduct client and caregiver assessments in order to set a baseline for growth and a
starting point for service provision.
• Establish a service plan with newly arrived refugee youth; provide mentoring, guidance,
and psychosocial support to aid clients in reaching goals in their service plans.
• Facilitate caregiver involvement in clients’ education through phone calls, home visits,
and other mechanisms, including teaching caregivers how to access their parent portals,
attending Parent/Teacher conferences and IRC Workshops.
• Screen clients for emotional distress and mental health; make referrals to the Mental
Health Department.
• Facilitate activities to teach positive coping mechanisms.
• Advocate for and connect clients to relevant resources such as counselors, coaches,
tutoring programs and extra-curricular activities.
• Invite and encourage clients to attend group activities.
• Collaborate with external organizations and internal departments to connect families to
necessary resources through referrals.
• Provide guidance on study practices and homework completion to help clients succeed
academically.
• Arrange interpretation to provide services and information in the student’s language.
• Maintain comprehensive case notes, update case files, and regularly update service
plans to respond to clients’ academic, material, and case management needs.
• Participate in staff development and team meetings
Minimum Qualifications:

 REQUIREMENTS:
• Interns must work at least 15 hours each week, Interns work 3-4 evenings a week in
students’ homes from 5:00 PM –7:30 PM in addition to office hours. Interns will work a majority
of hours in-person.
• The ability to travel regularly throughout the service delivery area (mainly Dallas but
extends to surrounding areas).
• Covid vaccination is not required, but highly encouraged.
• Understanding of the need to approach and apply case management methods with the
goal of client self-sufficiency and sustainability.
PREFERRED EXPERIENCE:
• Experience working with youth, specifically in the context of educational and social
programs.
• Experience working with refugee and/or immigrant populations.
• Fluency in a second language such as Pashto, Dari, Farsi, Urdu, Swahili, Kinyarwanda,
French, Spanish, Arabic, Ukrainian, Burmese, Rohingya is highly desirable.
DEMONSTRATED SKILLS AND COMPETENCIES:
o Detail-oriented with the proven ability to meet deadlines, communicate
effectively across departments, and demonstrate a positive attitude.
o Works well independently.
o Proficient in Microsoft Office applications (Word, Excel, Outlook) and navigating
platforms such as Teams.
o Reliable self- starter with excellent problem-solving skills combined with the
proven ability to multitask, prioritize duties, and manage time effectively.
o Patience and resourcefulness.