Deputy Director of Programme Operations

About Us

GOAL has responded to the world’s major humanitarian crises since its founding in 1977, working with vulnerable communities in 15 countries across the globe with a dedicated team of 3,500 personnel. While GOAL continues to be an agile first-responder to humanitarian crises, it is also committed to working with vulnerable communities to help them survive crises and support them on the road to recovery.

Job Purpose

As the Deputy Director of Programme Operations, you will play a key leadership role, supporting the Director of Programme Operations. You will assist with the smooth running of critical functions within the programme department and play a pivotal role in shaping the future of the organization’s program delivery and operational effectiveness. This position requires a dynamic leader who can assist with driving strategic change while ensuring excellence across all functions.

Key Areas of Responsibility:

Ensure Operational Excellence:

• Drive the action points from quarterly dashboard reviews.
• Align strategic goals between HQ and country operations.
• Enhance communication between desk officers and field teams.
• Facilitate cross-regional learning and best practice sharing.
• Lead transformation initiatives to increase operational efficiency.
• Streamline processes and enhance collaboration across functions.
• Foster a culture of innovation, accountability, and continuous improvement

Institutional Donor Support and Advocacy:

• Build and maintain relationships with institutional donors.
• Ensure compliance with donor requirements and secure funding.
• Collaborate with the advocacy team to align operational priorities with advocacy strategies.

Skills & Qualifications

• Proven experience in senior program management within a global NGO or international development organization (including significant field operations experience running both development and emergency programs.
• Strong understanding of risk management in complex environments.
• Solid experience in donor management and compliance.
• Expertise in financial modelling and management.
• Demonstrated ability to lead business change initiatives.
• Strong analytical, problem-solving, and strategic planning skills.
• Previous experience of managing and developing a team and the ability to lead, motivate and develop others.

Why Join Us?

Be part of a team that is making a difference globally.
Lead strategic initiatives that drive real change.
Work in a dynamic and supportive environment.

**GOAL offers staff flexible working with our hybrid model, we require our HQ employees to work 2 days per week from our office in Dun Laoghaire, Dublin**

At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team at [email protected]

GOAL commitment to Diversity, Equity and Inclusion:

GOAL is an equal opportunity employer. We celebrate diversity and are dedicated to building an inclusive environment where all employees can thrive. We are particularly eager to receive applications from women, people with disabilities, members of ethnic and racial minority groups and other underrepresented groups. We recognize that a diverse team enhances our ability to serve our mission effectively. We believe that the more inclusive we are, the better our work will be. Join us in creating a workplace where everyone belongs and contributes to making a difference.

All employees share the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. Moreover, GOAL does not discriminate against any employee, volunteer, or applicant on the basis of race, age, gender identity, origin, political opinion, civil status, medical condition, disability, ethnic background, colour, religion, marital status, veteran status, sexual orientation or any other characteristic protected by applicable laws in our recruitment, hiring, training, promotion, or