Desktop Support Analyst

University for the Creative Arts


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IT Buyer Providers
Location:  Epsom
Wage: 
£29,605 to £32,982
every year
Closing Date:  Sunday 07 April 2024
Interview Date: 
To be confirmed
Reference:  24-AAAA1478B-0070-1

That is an on-campus 2nd line IT help place which performs a pivotal position throughout the Info and Digital Providers division, offering wonderful customer support and technical recommendation to the College’s employees, college students, companions and guests.

Reporting to the IT Campus Supervisor, you’ll be a member of the campus Finish-Person Computing group making certain the supply of a first-class vary of IT. You’ll assist help the division by adhering to ITIL incident, downside and alter administration processes and be an envoy for greatest practise and relationship constructing throughout this various consumer base. Sturdy expertise of troubleshooting, analysing and diagnosing technical issues is crucial.

At UCA, creativity and innovation are on the coronary heart of what we do. Our legacy of training keen and passionate artists, makers and thinkers runs again nearly 160 years, and in the present day we’re serving to form a worldwide future that helps and nourishes expertise worldwide. 

Our campuses throughout Surrey and Kent are vibrant communities, every specialising in numerous areas of the artistic industries. We’re additionally dwelling to a thriving analysis hub, with educational specialists and fellows main the best way in analysis on sustainability, design, textiles, animation, historical past and tradition, and extra. 

Are you able to share your ardour for creativity with the following era of innovators? If that’s the case, we need to hear from you.

Additional particulars:

The College for the Inventive Arts (UCA) goals to be a welcoming and inclusive College that’s actually consultant of all the range in society. We notably encourage functions from folks from minoritised ethnic teams and folks with disabilities who’re at the moment under-represented throughout the College.

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