Desktop Support Analyst in Germantown, Wisconsin

Description

Are you a Night-Owl with Desktop Support Experience? You might be interested in Robert Half’s new job opening, if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This is a 3rd shift Desktop Support Analyst position, is a long-term contract / temporary to hire opportunity, and located in the Germantown, Wisconsin, area.

Major responsibilities

• Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

• Coordinate hardware repairs with the appropriate vendors

• Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

• Fix computer problems, and recommend appropriate action/solutions

• Be in contact regularly and effectively with ticket submitters

• Support records of daily data communication transactions, issues and remedial actions taken or installation activities

• Supply computer desktop support in accordance with established policies and procedures

  Requirements – Software Installation experience

• Solid understanding of Network Troubleshooting

• Active Directory experience

• Microsoft Windows Server experience

• Application support experience highly desired

• Ability to write reports, business correspondence, user instructions, and procedure manuals

• 1+ years of desktop support or other related experience Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .