Development Officer

Bangor University


Bangor University is seeking a highly motivated and enthusiastic person to manage and expand its annual giving and legacy programme on a full-time permanent basis.

The Development & Alumni Relations Office at Bangor University has grown to support a new philanthropic vision. Educated to degree level or equivalent, the Development Officer will play a key role in maintaining and building productive relationships between the University and its alumni, other potential supporters, stakeholders and develop fundraising activities.  This post has specific responsibility for the development of the University’s regular giving programme, incorporating the Annual Fund (The Bangor Fund) and telephone campaign, and implementing a new legacy fundraising programme.

Bangor University, one of the first UK university institutions to establish fundraising activities, is now building on its successful track record by further developing its fundraising programmes. The regular giving and legacy programmes will represent vital strands of the University’s fundraising activities, contributing to culture of giving across Bangor University and underpinning the financial health of the University.

This is a key role in which the post holder will also maintain and develop a portfolio of assigned donors and prospects for additional fundraising campaigns, under the direction of the Head of Development and Alumni Relations and will be responsible for the stewardship of these activities.

The successful candidate will be educated to degree or equivalent qualification in a relevant subject area. 

The successful candidate will be expected to commence as soon as reasonably possible.

The ability to communicate in Welsh is desirable for this post.

This role will be located on campus at Bangor. Through our Dynamic Working framework , there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview. 

Applications will also be considered to carry out this role on a job share basis.

Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk.  However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.

Closing date for applications: 26 June 2023
Committed To Equal Opportunities

 


Overview

This post has specific responsibility for the development of the University’s regular giving programme, incorporating the Annual Fund (The Bangor Fund) and telephone campaign, and implementing a new legacy fundraising programme.Bangor University, one of the first UK university institutions to establish fundraising activities, is now building on its successful track record by further developing its fundraising programmes. The regular giving and legacy programmes will represent vital strands of the University’s fundraising activities, contributing to culture of giving across Bangor University and underpinning the financial health of the University.

The post holder will also maintain and develop a portfolio of assigned donors and prospects for additional fundraising campaigns, under the direction of the Head of Development and Alumni Relations and will be responsible for the stewardship of these activities.

 


 

 


Purpose of the Job

The Development Officer role offers an exciting opportunity for someone who wishes to continue or develop a broad-based career in university fundraising.

 


Main Duties and Responsibilities

  • Fundraising and stewardship.
  • Manage, develop, and implement the University’s regular giving programme incorporating the Annual Fund (The Bangor Fund) and twice-annual telephone fundraising campaigns, as well as mail, electronic and digital appeals, supplemented by face-to-face approaches where necessary, to achieve an annual income target and donor participation goals agreed by the Head of Development and Alumni Relations.
  • Recruit, train and supervise a team of student callers for the “Telethon”.
  • Develop, pilot, and implement new approaches to Regular Giving at Bangor University.
  • Oversee gift fulfilment and produce statistical reports.
  • Develop, implement, and manage the University’s legacy programme, including face-to-face visits and other events to secure new legacy pledges and strengthen relationships with existing legators.
  • Manage a portfolio of mid-level (£5,000+) donors and prospects and secure donations through face-to-face cultivation and solicitation of alumni and friends.
  • Implement an integrated stewardship programme incorporating events and the production of regular reports for donors and legacy pledgers (personalised as appropriate).
  • Maximise donor retention through regular reviews of lapsed, cancelled, or failed donations and prompting of gift renewals.
  • Develop an in-depth knowledge of the donor and prospective donor constituencies, assigning constituents to appeals.
  • Carry out research via a variety of methods on alumni and potential donors to the University.
  • Monitor assigned income and expenditure budgets.
  • Ensure systems and processes that capture participation data and information are compliant with current, relevant policies (such as GDPR etc).
  • Ensure that printed and web/online materials for donors and colleagues, including donation forms and Bangor Fund application forms, are accessible and accurate.
  • Oversee the Bangor Fund disbursement process.
  • Promote the Bangor Fund internally and encouraging colleagues from across the University to make applications for grants from the Bangor Fund.
  • Lead on the allocation of awards from the Bangor Fund Allocations Committee to recipients across the University (Academic Schools and service departments).
  • Oversee the production of fundraising communications, including appeal materials, donor e-newsletters and the Roll of Donors.
  • Respond to queries from alumni and other constituents in a welcoming, friendly and professional manner, and thank donors, in a timely way.
  • Ensure that documented procedures are in place for the accurate and efficient acknowledgement and administration of pledges and gifts.
  • Write and edit articles for the website, donor e-newsletters, alumni e-newsletter, the staff bulletin and other publications.
  • Assist the Head of Development and Alumni Relations with activities related to major fundraising campaigns and other initiatives.
  • Promote a culture of philanthropic support amongst all constituents, including alumni and friends of the University. Data and reporting.
  • In partnership with other team members, ensure business practices and data entry standards are adhered to, and that alumni and donor information is entered into the database (Raiser’s Edge) consistently, accurately, and promptly. 
  • Work with other team members to ensure that gifts are processed and recorded in a timely manner.
  • Assist with the production of financial and donor reports as required (including the Roll of Donors).


Other Duties and Responsibilities

  • Plan and assist with the programme of alumni and donor events on and off campus / remote as required (this will involve attendance at some evening and weekend events).
  • Liaise with other departments and academic schools across the University to enlist their support and cooperation in running a smooth and seamless operation.

General 

  • To take part in the University’s Personal Development Review scheme and to undertake training as required.
  • Participate in university events, such as alumni reunions, donor events, Graduation, Open Days, Public Lectures, VIP visits etc.
  • To be responsible for your own health and safety in the workplace.
  • To comply fully with all the University’s policies including health and safety, equal opportunities, and data protection.
  • To undertake any other reasonable request or duties, commensurate with this post.

The above is not an exhaustive list of duties. The post-holder may be asked to take on different tasks as required, and all are expected to work collaboratively to support the overall work of the University. The post-holder will, during telephone appeals, be expected to work evenings and weekends; the daily schedule of the post-holder will be shifted, in agreement with the Head of Development and Alumni Relations, to accommodate this.

The duties outlined above are a guide to the work that the post-holder will be required to do, and they may change to reflect the changing needs of Bangor University

 


Person Specification

Knowledge, Qualifications, Skills and Experience

Essential

  • Educated to degree or equivalent qualification in a relevant subject area.
  • Proven experience in fundraising or a related field such as marketing or sales.
  • Good analytical skills, including the ability to interpret statistics and produce complex reports.
  • High level of computer literacy.
  • Experience working in a complex environment.
  • Highly developed customer service skills.
  • Excellent standard of written and spoken English.
  • Excellent networking and negotiation skills.
  • Strong organisational skills, including an ability to set/adjust priorities and work to deadlines.

Desirable

  • Experience of working in a higher education environment.
  • Experience of managing telethons and/or direct mail campaigns.
  • Experience using the Raiser’s Edge or a similar relational database.
  • Financial management skills, including overseeing budgets and/or donation processing.
  • Experience of managing staff and/or volunteers.
  • Experience editing/writing publications.

 

Personal qualities

Essential

  • Self-starting, friendly and engaging personality, able to deal with different types of people.
  • Ability to remain calm under pressure.
  • Ability to train, motivate and manage a team. 

Desirable

  • The ability to communicate in Welsh is desirable for this post. If applicants are not able to speak / write in Welsh at present, there are many opportunities to learn if the successful candidate wishes to do so.

Other

Essential

  • • Available to work occasional unsocial hours, e.g. during a ’telethon.

 


General

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds.  We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally. 

We are a member of Advance HE’s Athena SWAN Gender Equality charter and hold a Bronze award in recognition of our commitment to and progress towards gender equality within the University’s policies, practices, and culture. We are proud to be a Disability Confident employer. 

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact. 

All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.  

We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us.  When you apply for this post you will be required to explain the basis upon which you believe you will able to live and work in the UK legally on the commencement date of the role should your application be successful.   If you do not have the right to work freely in any position in the UK already, any offer of employment we will make to you will be subject to you obtaining a right to work visa.   The following link provides information on the various visa routes into employment and the eligibility requirements (including switching visa status where permissible) https://www.gov.uk/browse/visas-immigration/work-visas .   If you are successful in your application we will discuss visa options with you at the time of making the offer of employment.      

Please note that, in the event of applications being received from candidates on the University’s Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.

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